MEMORIAL HEALTHCARE
Provider Information
- Address
- 1975 W M 21, STE 102
OWOSSO, MI 48867 - Ownership Type
- Other
- Medicare Certified Since
- June 12, 1986
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
| Volunteers | 10 |
20
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MEMORIAL HEALTHCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MEMORIAL HEALTHCARE compares to hospices nationwide.
15.6 minutes
of nurse care per routine home care day, on average
That is the 80th percentile among hospices nationally. The national median is about 12 minutes.
17
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.6 min
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.6%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.1%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,111 · 11th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment92.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.3%
- Visits in the last days of life80.7%
- All care steps completed95.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer34%
- Dementia18%
- Heart and circulatory disease27%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Memorial Healthcare Overview
Memorial Healthcare serves families in Owosso, Michigan. They provide end of life care for patients in Shiawassee County. This provider holds accreditation from the Joint Commission. That is a big deal for quality. They have served the area since 1986. Their team is ready to help you and your loved ones during this time. They focus on comfort and quality of life for every patient they serve. You can find their office at 1975 W M 21 in Owosso. They have 20 total employees on staff. This includes 3 registered nurses and 1 physician. They also have 10 volunteers who offer extra support to families. Choosing a provider that meets high standards is a smart move for your family. Memorial Healthcare is a known choice for local residents needing hospice care. Their long history of service shows a deep commitment to the people of Michigan.
About Memorial Healthcare
Memorial Healthcare operates under an other ownership model. They have been Medicare certified since June 1986. That is over 35 years of service. The Joint Commission accreditation means they meet strict national standards for safety. This group visits the office to check their work. They look at how the team cares for patients. It is a sign that the provider follows best practices every single day. Families should know that this accreditation is voluntary. Not all providers seek this extra level of review. Memorial Healthcare does this to prove their quality to you. It shows they care about doing things the right way. They have 10 volunteers who help with daily tasks. These volunteers add a personal touch to the care plan. You can trust that they have a plan for your needs. Their staff works hard to keep families comfortable and informed at every step of the journey.
Top Rated Care
Understanding Hospice Care in Owosso
Hospice care is about living well for as long as possible. It focuses on comfort rather than a cure. In Owosso, you have access to teams that truly listen. Memorial Healthcare uses a team to support your family. This team includes 3 registered nurses and 1 physician. They also have 10 volunteers ready to help. That is a strong group of people. What most people do not realize is that hospice is not just for the final days. It can start much earlier to help with pain and stress. The goal is to keep the patient at home if that is their wish. A good hospice team brings the care to you. They help with medical needs and emotional support too. You are not alone in this process. Having local help makes a big difference when you need it most. It brings peace of mind to the whole family.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision. You should ask questions that matter to your family. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is available 24 hours a day. Second, ask how the team will manage pain and other symptoms. You want to be sure they have a clear plan. Third, ask how they support family members during this hard time. Do they offer grief support or counseling? Finally, ask about the volunteers. You should know what tasks they can help with. It is also good to ask how they keep the family informed about changes in care. Write down your answers. Compare them between different providers you talk to. The right provider will answer these questions with kindness. They will make you feel heard and respected throughout the entire conversation.
Preserve Your Family Stories
Your loved one has a life full of stories that deserve to be remembered and shared with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.