GENTIVA II
Provider Information
PORTAGE, MI 49024
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Supportive Care in Portage
GENTIVA II provides hospice services to residents in Portage, Michigan, and the surrounding Kalamazoo County area. Located at 1911 West Centre Ave, this team works to support patients facing serious illnesses. They focus on keeping patients comfortable while offering emotional support to the entire family. It is a local option for those who want care close to home. The team understands that this is a difficult journey. They aim to make each day as meaningful as possible for their patients.
About GENTIVA II
GENTIVA II is a for-profit hospice provider that has been certified by Medicare since March 2004. Being Medicare-certified means they meet federal standards for the care they provide to their patients. That is a long history of service in the community. When you look for a provider, it helps to know how long they have been active. This longevity can offer peace of mind to families during a stressful time. You should feel free to ask them about their experience with your specific needs. They are there to answer your questions and guide you through the process of starting care.
High Quality Standards
Understanding Hospice Care in Portage
Hospice is not about giving up. It is about choosing a different path that focuses on comfort rather than a cure. In Portage, families have access to several hospice teams that provide care in homes, nursing facilities, or hospitals. The goal is always to manage pain and symptoms so the patient can spend time with loved ones. Many people wait too long to start these services. The truth is that hospice can help much sooner than most people think. Getting help early often leads to better days for everyone involved. You do not have to walk this path by yourself.
What to Ask When Choosing a Hospice Provider
Choosing the right team is a big decision for your family. Start by asking how quickly they can respond if a crisis happens at night or on the weekend. You should also ask how they will help manage pain and other symptoms. It is vital to know if they have experience with your loved one's specific illness. Finally, ask what their team looks like. Do they have nurses, social workers, and chaplains who can visit regularly? These experts provide a wide circle of support for your family. Trust your gut when you talk to them. The right team will make you feel heard and respected.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom. Capturing these stories now creates a beautiful gift for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.