HospiceScout

INTERIM HOSPICE OF OAKLAND COUNTY

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
41700 GARDENBROOK ROAD, OFFICE B, STE 130
NOVI, MI 48375
Ownership Type
For-Profit
Medicare Certified Since
April 13, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for INTERIM HOSPICE OF OAKLAND COUNTY
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Volunteers2

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what INTERIM HOSPICE OF OAKLAND COUNTY reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how INTERIM HOSPICE OF OAKLAND COUNTY compares to hospices nationwide.

15.3 minutes

of nurse care per routine home care day, on average

That is the 78th percentile among hospices nationally. The national median is about 12 minutes.

13

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.3 min

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends2.2%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits31.8%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,741 · 73rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 69.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed95.8%
  • Visits in the last days of life69.8%
  • All care steps completed95.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease29%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Care in Novi

Interim Hospice of Oakland County provides end-of-life care for families in Novi, Michigan. Their team focuses on comfort, dignity, and support during a difficult time. They serve the Oakland County area from their office on Gardenbrook Road. Hospice is about making every day count. It is not just about medical care. It is about helping your loved one feel peaceful and supported at home. The goal is to manage pain while honoring the wishes of the patient and their family. You deserve a team that listens. This provider works to meet those needs every single day.

About INTERIM HOSPICE OF OAKLAND COUNTY

This provider is a for-profit organization. They have been Medicare certified since April 13, 2020. That is a solid track record of serving the community. What does for-profit status mean for your family? It simply describes how the business is set up. It does not dictate the quality of care your loved one receives. The thing is, all Medicare hospice providers must follow strict federal rules. This keeps the level of care consistent across the board. Choosing a provider is a big decision for any family. You should look for a team that feels like a partner. They should explain every step of the process clearly. Do not be afraid to ask about their specific experience with your loved one's needs.

Quality Rating

Interim Hospice of Oakland County holds a 4 out of 5 star overall rating from Medicare. They also earned 4 out of 5 stars for their quality of care based on the Hospice Care Index. That is a strong score.

Understanding Hospice Care in NOVI

Finding the right care in Oakland County can feel overwhelming. Many families do not know that hospice is a benefit already covered by Medicare. It is designed to provide care wherever a person calls home. That could be a private house, an assisted living facility, or a nursing home. The team includes nurses, aides, social workers, and chaplains. They visit regularly to check on symptoms. But they also provide emotional support for the whole family. The thing is, many people wait too long to start hospice. Starting early means more support for longer. You do not have to walk this path by yourself. Local providers like this one are there to help you manage the medical and emotional parts of the journey.

What to Ask When Choosing a Hospice Provider

You have the right to pick the hospice agency that fits your family best. Here are a few questions to help you decide. First, ask how quickly they can respond if a crisis happens at night or on a weekend. You want to know someone is always available. Second, ask how they handle pain and other symptoms. You need to feel sure they have a plan to keep your loved one comfortable. Third, ask how they support family members who are grieving. Hospice is for the whole family, not just the patient. Finally, ask what their staff visit schedule looks like. You need to know how often a nurse will stop by. Take your time with these answers. You need to feel confident in your choice.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories to share. Capturing these memories can be a source of comfort for your entire family during this time.

Learn How to Save Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.