OPEN ARMS HOSPICE
Provider Information
- Address
- 39500 W TEN MILE RD
NOVI, MI 48375 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 13, 2019
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 2 |
23
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Supportive Care in Novi
Open Arms Hospice provides compassionate end-of-life care for families in Novi, Michigan. Their team works out of their office on West Ten Mile Road to serve patients across Oakland County. Hospice is all about comfort and dignity during a difficult season. They focus on managing pain and supporting the emotional needs of the whole family. That is the core of what they do every single day. Whether you are at home or in a facility, having the right team makes a world of difference. They bring expert care directly to your doorstep when you need it most.
About Open Arms Hospice
Open Arms Hospice is a for-profit provider that has been Medicare certified since September 13, 2019. Being Medicare certified means they meet strict federal standards for safety and care quality. Most families look for this certification first when picking a provider. It acts as a baseline for the care your loved one will receive. You should know that they have built a solid track record in the Novi area over the last few years. Choosing a hospice is a deeply personal decision. You want a partner that listens and responds to your unique situation. This provider has shown they can handle the complex needs that come with end-of-life care. They are ready to help you navigate these medical decisions with clarity and kindness.
Understanding Hospice Care in Novi
Hospice care in Oakland County is designed to improve quality of life. It is not about giving up. Instead, it is about shifting the focus to comfort and peace. The team at Open Arms Hospice includes nurses, aides, and social workers who visit regularly. They work together to keep your loved one comfortable in their own home. That is a big deal for most families. The goal is to reduce stress so you can focus on being a family member rather than a caregiver. Many people think hospice is only for the last few days of life. The truth is that getting help sooner allows for better symptom control and more meaningful time together. It is a service meant to wrap around your life, not take it over.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a major step. You should feel comfortable asking tough questions during your first meeting. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask what specific support they offer to family members who are grieving. It is also smart to ask how they handle pain medication and symptom control. Finally, find out if their staff has experience with your loved one’s specific health condition. Here is the thing—you deserve a clear answer to every single question. If a provider seems rushed or hesitant, that might be a sign to keep looking. Trust your gut feelings during these visits. You are the best judge of what your family needs.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories to share. Preserving these stories is a beautiful way to honor their journey and keep their spirit close to your heart forever.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.