HOSPICE OF HOLLAND
Provider Information
- Address
- 270 HOOVER BLVD
HOLLAND, MI 49423 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 11, 1991
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 24 |
| Physicians | 3 |
48
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF HOLLAND reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF HOLLAND compares to hospices nationwide.
7.8 minutes
of nurse care per routine home care day, on average
That is the 8th percentile among hospices nationally. The national median is about 12 minutes.
117
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.8 min
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.3%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits58%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.7%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.9%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,901 · 28th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 77.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life77.4%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia23%
- Heart and circulatory disease19%
- Lung and respiratory disease5%
- Stroke7%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of Holland
Hospice of Holland serves the community of Holland, Michigan, from their office on Hoover Boulevard. They focus on providing compassionate comfort care for patients facing life-limiting illnesses. Their team works in Ottawa County to ensure families have the support they need during difficult times. This provider offers specialized medical care, emotional support, and help with daily tasks. They aim to improve quality of life for everyone they serve. The team is dedicated to keeping patients comfortable in their own homes. Choosing a local team often brings peace of mind to the whole family. They understand the unique needs of the people living in this region. If you need care, they are ready to help guide you through the process. That is their main goal every single day.
About Hospice of Holland
Hospice of Holland operates as a non-profit organization. This means they put their resources back into patient care rather than profits. They have been Medicare certified since September 11, 1991. That is over three decades of service to the community. Experience really counts when you are choosing a care team. Families should look for providers with a long history of helping others. This longevity shows they know how to handle complex medical and emotional needs. They are well-established in the Ottawa County area. You can trust that they have built strong relationships with local doctors and hospitals. Understanding their background helps you feel more secure in your decision. It is a big choice, so take your time to learn about their history. They are here to walk with you through every step of this journey.
Quality Performance
Understanding Hospice Care in Holland
Hospice care in Holland focuses on comfort rather than a cure. It is about making the most of every moment. Many people think hospice is only for the last few days, but that is not true. You can receive these services for months if you meet the requirements. The team usually includes nurses, aides, social workers, and chaplains. They visit your home to provide care where you feel most at ease. And the best part? Medicare covers almost all costs. You do not have to worry about a mountain of bills while you are grieving or caring for a loved one. The thing is, many families wait too long to call. Starting early lets the team build a real bond with the patient. It helps everyone feel more prepared for whatever comes next. It truly makes a world of difference.
What to Ask When Choosing a Hospice Provider
Talking to a provider can feel overwhelming. Start by asking how quickly they can get a nurse to your home in an emergency. You also want to know who is on call at night and on the weekends. It is vital to have support around the clock. Ask them how they manage pain and other difficult symptoms. Do they have a clear plan for these moments? You should also ask how they support family caregivers. Do they offer respite care to give you a needed break? Ask if they have experience with your loved one's specific health condition. These questions help you see if they are a good fit for your situation. Do not be afraid to ask for clarity. You deserve to feel confident in the care you pick. Trust your gut feelings during these talks.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories to share. Preserving these stories is a beautiful way to honor their journey and keep their spirit close for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.