SERENITY HOME HOSPICE, LLC
Provider Information
- Address
- 1391 E 12 MILE RD
MADISON HEIGHTS, MI 48071 - Medicare Certified Since
- January 20, 2024
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Hospice Care in Madison Heights
Serenity Home Hospice, LLC serves patients and families in Madison Heights, Michigan. They offer end-of-life care focused on comfort, dignity, and quality of life. The team provides medical and emotional support for those facing a life-limiting illness. Here is the thing—choosing the right care team feels like a heavy task. This provider operates out of their office on East 12 Mile Road in Oakland County. They work to manage symptoms and help patients stay in their own homes whenever possible. Families often find that having this extra layer of support makes a world of difference during difficult days. Serenity Home Hospice, LLC is dedicated to meeting the unique needs of the local community. They provide a safe space for families to focus on spending time together. You can reach their office directly at (313) 562-9100 to learn more about how they can help your loved one today.
About Serenity Home Hospice, LLC
Serenity Home Hospice, LLC became a Medicare certified provider on January 20, 2024. This certification means they meet federal standards for safety and care quality. It is a big step for any new hospice provider. Families should know that Medicare certification ensures the agency follows strict rules for patient care. Being a newer provider, they are building their reputation in Oakland County. What most people do not realize is that all Medicare-certified agencies must provide a core set of services. This includes nursing care, help from home health aides, and support for emotional or spiritual needs. They also provide medical equipment and supplies related to a patient’s illness. The team at this location works to coordinate care plans that fit the specific goals of each person they serve. And because they are local, they can respond quickly when needs change. It is always a good idea to talk with them directly about their specific approach to patient-centered care.
Quality Ratings Update
Understanding Hospice Care in Madison Heights
Hospice care is a special way to support people with serious illnesses. It is not about giving up hope. Instead, it is about shifting the focus to comfort and quality of life. In Madison Heights and the surrounding Oakland County area, many families choose hospice to help manage pain at home. The team usually includes a doctor, a nurse, a social worker, and a chaplain. They work together to treat the whole person, not just the disease. That said, hospice is more than just medical visits. It is about giving families the tools they need to care for their loved ones with confidence. Many agencies offer volunteers who can sit with patients or run errands. This allows primary caregivers to get some much-needed rest. Hospice services are covered by Medicare, Medicaid, and most private insurance plans. This means that cost is rarely a barrier to getting the care you deserve. It is a vital resource for our community.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a deeply personal decision. You want a team that feels like a good fit for your family. Start by asking these questions during your first meeting. First, ask how quickly a nurse can get to your home if an emergency happens at night or on a weekend. Reliability is key. Second, ask how they handle pain management and if they have a specific philosophy on keeping a patient comfortable. Third, ask how they support family caregivers. Do they offer respite care to give you a break? Finally, ask about their experience with your loved one’s specific health condition. It is okay to be direct. You are the advocate for your family member. A good provider will welcome these questions and answer them clearly. They should never make you feel rushed. Take your time to find the right partner for this journey. You deserve to feel supported every step of the way.
Preserve Your Family Stories
This time is about more than just medical care. It is about celebrating the life and memories of your loved one. Documenting their stories now creates a beautiful gift for future generations.
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