HospiceScout

NEW CENTURY HOSPICE AND PALLIATIVE CARE, LLC

Provider Information

Address
1389 W 12 MILE RD
MADISON HEIGHTS, MI 48071
Medicare Certified Since
January 11, 2023

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Madison Heights

New Century Hospice and Palliative Care, LLC serves families throughout Madison Heights, Michigan. They provide comfort-focused care for patients facing life-limiting illnesses. Their team works right in your community to manage pain and support emotional well-being. Hospice is not about giving up. It is about making every day count. This provider focuses on the person, not just the disease. That said, choosing the right team is a big decision. They bring medical support directly to where your loved one feels most comfortable. Whether you need help with symptom relief or guidance for family members, they are ready to help. Having local support makes a massive difference during difficult times. You deserve a partner that understands the local landscape. Their office on 12 Mile Road is well-positioned to reach families across Oakland County quickly and effectively.

About New Century Hospice and Palliative Care, LLC

New Century Hospice and Palliative Care, LLC has been Medicare certified since January 11, 2023. This certification proves they meet strict federal standards for safety and quality. It is a vital check for any family seeking hospice support. You want to know that a provider follows the rules set by Medicare. This ensures they have the right staff to handle complex medical needs. Most people do not realize that Medicare certification is the gold standard for hospice care. It means the government keeps a close eye on their performance. When you look at a provider, always check their history. This team is relatively new to the certification list, but they have already made an impact. They focus on providing high-quality care that meets the needs of the Oakland County area. You should feel confident asking about their specific experience with your loved one's condition.

High Quality Ratings

New Century Hospice and Palliative Care, LLC currently holds a strong 4.5 out of 5 stars for their overall quality rating. They also earned a 4.5 out of 5 stars for their quality of care based on the CMS Hospice Care Index. This shows they are doing a great job meeting the needs of their patients.

Understanding Hospice Care in Madison Heights

Hospice care is a special way to provide comfort in the final stages of life. In Madison Heights, you have access to providers who understand the local medical community. The goal is simple. It is about keeping your loved one free from pain while supporting the whole family. But what does that look like? It often means nurses, social workers, and volunteers visiting the home regularly. They provide the medicine and equipment you need. Plus, they offer emotional support that is just as important as the physical care. The thing is, many families wait too long to call. You can start hospice care as soon as a doctor says it is time. Do not feel like you have to handle this alone. The system is designed to wrap a blanket of support around your household. Reach out early to learn how they can help you.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a deeply personal task. You want to pick a team that feels like a good fit for your family. Start by asking how quickly they can respond to an urgent call at night. You need to know that help is just a phone call away. Ask what happens if your loved one needs to go to an inpatient unit. It is also good to ask how they support family members after a loss. This is called bereavement care. Does their team include a chaplain or a social worker? These people provide comfort that medicine alone cannot offer. And always ask about their specific experience with the condition your loved one has. A good provider will be happy to answer these questions honestly. They should make you feel heard and respected throughout the entire process. Take your time to find the right partner.

Preserve Your Family’s Story

Your loved one has a lifetime of memories worth keeping. Capture their wisdom and stories to share with future generations during this important time.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.