HEARTLAND HOSPICE (MASON)
Provider Information
- Address
- 2150 ASSOCIATION DR, SUITE 200
OKEMOS, MI 48864 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 11, 2000
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 23 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (MASON) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (MASON) compares to hospices nationwide.
13.6 minutes
of nurse care per routine home care day, on average
That is the 64th percentile among hospices nationally. The national median is about 12 minutes.
24
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.6 min
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.4%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits47.4%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.5%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.4%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,343 · 35th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed98.2%
- Bowel care for patients on opioids96%
- Visits in the last days of life71%
- All care steps completed96.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia10%
- Heart and circulatory disease32%
- Lung and respiratory disease15%
- Stroke18%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heartland Hospice (Mason)
Heartland Hospice serves families throughout the Okemos, Michigan area. They provide end-of-life care focused on comfort, dignity, and support. Their team works hard to manage pain and help patients live as fully as possible. Hospice is not about giving up. It is about choosing to focus on quality of life during a difficult time. The team at this location helps patients and their loved ones navigate this journey together. They offer medical care along with emotional and spiritual support. Their goal is to surround the patient with peace. That is the heart of what they do. Whether at home or in a care facility, they bring the support directly to where the patient lives. It is care designed for the whole person.
About HEARTLAND HOSPICE (MASON)
This hospice is a for-profit provider based in Ingham County. They have been Medicare certified since February 11, 2000. That is over two decades of serving the local community. Being Medicare certified means they meet strict federal standards for care. This matters because it ensures your loved one gets a baseline of quality service. Many families find comfort in knowing a provider has a long track record. You should know that for-profit status simply refers to their business model. It does not change the core mission of providing comfort. Every hospice must follow the same Medicare rules for patient care. And that is a good thing for you. It keeps the focus on the patient's needs. You can ask them directly about their specific team structure and how they handle after-hours calls. Being informed helps you feel more at ease with your choice.
Understanding Hospice Care in OKEMOS
Finding the right care in Okemos can feel like a heavy task. But you have options. Most hospice providers in the area work closely with local doctors and hospitals. This creates a circle of support around the patient. The thing is, hospice is a team effort. It includes nurses, aides, social workers, and chaplains. Everyone has a part to play. Nurses handle the medical side of things. Aides help with personal care like bathing or dressing. Social workers help families with paperwork or emotional needs. And that is just the start. You might wonder if you are ready for this step. Most people wait longer than they should. Getting support early often leads to better experiences for everyone involved. It gives the family more time to focus on being a family again. That is the real value of hospice care.
What to Ask When Choosing a Hospice Provider
It is smart to ask questions before you sign any papers. Take your time. Here are a few things to bring up during your first meeting. First, ask how quickly they can respond if there is a crisis at night or on a weekend. You need to know that help is just a phone call away. Second, ask how their team handles pain management. Good control of symptoms is the foundation of hospice. Third, ask how they support the family after the patient passes. Grief support is a vital part of the care they provide. And finally, ask if they have experience with the specific condition your loved one is facing. Some teams have special training for certain illnesses. Don't be afraid to ask for clarity. You are the expert on your loved one's needs, and they should listen to you.
Other Hospice Providers Nearby
UPPER PENINSULA HOME HEALTH & HOSPICE
BEACON HOSPICE OF MICHIGAN LP
A CHANGE OF SEASONS HOSPICE, INC.
HOSPICE OF LENAWEE
HOSPICE OF LANSING
UNITED HOSPICE SERVICE
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