SEASONS HOSPICE & PALLIATIVE CARE OF MICHIGAN
Provider Information
- Address
- 27355 JOHN R ROAD
MADISON HEIGHTS, MI 48071 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 16, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 73 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 13 |
151
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SEASONS HOSPICE & PALLIATIVE CARE OF MICHIGAN reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SEASONS HOSPICE & PALLIATIVE CARE OF MICHIGAN compares to hospices nationwide.
9.4 minutes
of nurse care per routine home care day, on average
That is the 19th percentile among hospices nationally. The national median is about 12 minutes.
388
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.4 min
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits80.9%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.8%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.2%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.9%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)91st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,658 · 49th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment100%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life52.6%
- All care steps completed99.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia8%
- Heart and circulatory disease13%
- Lung and respiratory disease5%
- Stroke42%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About this provider
Seasons Hospice and Palliative Care of Michigan serves families in Madison Heights. They provide end of life support as a freestanding hospice agency. The team has helped patients since March 2006. They hold accreditation from the Joint Commission. This group acts as an independent reviewer for health agencies. They check that a provider meets strict safety and quality rules. It is a sign of high standards. You can reach their office at 27355 John R Road. Their team works hard to support patients in Oakland County. Choosing the right care is a big decision for your family. This provider offers a clear record of their history and standards to help you choose well.
About SEASONS HOSPICE & PALLIATIVE CARE OF MICHIGAN
This provider operates as a for-profit organization. They have a large team of 151 total employees. This includes 73 registered nurses and 13 physicians. Having many doctors and nurses on staff is a strong point. They also have 4 licensed practical nurses to assist with daily care. The Joint Commission accreditation means they follow national safety goals. They pass regular checks to keep this status. It shows they care about the health of their patients. Families should know that being a for-profit agency does not change the care quality. But you should always ask how they use their resources. Their focus is on comfort and pain relief for your loved one. That is the main goal of any good hospice team. You want a partner who listens to your needs.
Quality Rating Summary
Understanding Hospice Care in MADISON HEIGHTS
Hospice care is about living well for as long as possible. It is not just about the end. It is about comfort and support. In Madison Heights, you have access to a large team at this facility. They employ 73 registered nurses to help monitor your loved one. That is a large clinical group for one location. Many providers have smaller teams. Here is the thing. A large staff can mean better coverage for your family. They can respond to needs faster. The doctors and nurses work together to manage pain. They also support the family during this hard time. You should feel comfortable asking about their staffing levels. Ask how often a nurse will visit your home. You need to know that your loved one is safe. Good care makes a world of difference for everyone involved in the process.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice. You want the right fit for your family. Start by asking how they handle after-hours calls. You need to know who answers at 3 a.m. next Tuesday. It is also good to ask about their visiting schedule. How often will a nurse see your loved one? Ask how they manage pain and other symptoms. You should feel confident in their plan. Ask if they have experience with your specific needs. Do they offer extra support like music therapy or volunteers? These small things often mean the most. Finally, ask what their plan is if you are not happy with the care. A good provider will have a clear answer. They should want to fix any issues right away. Trust your gut feeling during the visit.
Keep Family Memories Alive
Your family history is a gift. We help you save your favorite stories and moments for the future.
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