HospiceScout

OAKLAWN HOSPICE

Provider Information

Address
13444 PRESTON DRIVE
MARSHALL, MI 49068
Ownership Type
Non-Profit
Medicare Certified Since
July 14, 2009

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Marshall

Oaklawn Hospice serves families throughout Marshall, Michigan, and the surrounding Calhoun County area. They focus on comfort, dignity, and quality of life for patients facing life-limiting illnesses. By providing expert medical support and emotional care, they help families navigate a very difficult season together. The team works hard to ensure that every patient feels seen and heard during their time of transition. It is all about meeting the patient where they are. Whether at home or in a care facility, their staff brings peace to the bedside. Choosing a local provider means you have a team that knows the community well. They are ready to answer your questions and provide the support your loved one deserves right now.

About OAKLAWN HOSPICE

Oaklawn Hospice is a non-profit organization located at 13444 Preston Drive in Marshall. They have been Medicare certified since July 14, 2009. That is over 15 years of service to the local community. Being a non-profit matters. It means their primary focus is on patient care rather than turning a profit for shareholders. You can reach their office directly at (269) 789-3939 to discuss your specific needs. Families should know that Medicare certification ensures they meet strict federal standards for safety and quality. This helps provide peace of mind during a time when you have enough to worry about. The thing is, choosing a provider with a long track record of local service can make a real difference. They understand the local healthcare landscape and have built strong roots in Michigan over the last decade.

Top-Tier Quality Ratings

Oaklawn Hospice holds a perfect 5/5 star rating across all major categories. This includes their overall score, quality of care, and patient satisfaction from the CAHPS survey. These scores mean families report excellent experiences and the provider meets high federal benchmarks for clinical care.

Understanding Hospice Care in MARSHALL

Hospice is not a place you go. It is a type of care that comes to you. In Marshall, many families choose to receive these services in the comfort of their own homes. The goal is to manage pain and symptoms so the patient can spend time on what matters most. That could be talking with family, listening to music, or simply resting. The team usually includes nurses, aides, social workers, and spiritual counselors. They all work together to support the whole person. And it is not just for the patient. Hospice support extends to the family members who are providing daily care. They help with the heavy lifting of caregiving. If you feel overwhelmed, you are not alone. There is a whole team of experts ready to step in and help you carry the load.

What to Ask When Choosing a Hospice Provider

Picking the right hospice team is a big decision for any family. You want to feel comfortable with the people entering your home. Start by asking how quickly they can respond if a crisis happens at night or on the weekend. You should also ask how they manage pain and other difficult symptoms. It is okay to be direct. Ask them what their specific approach is to supporting family caregivers. Another good question is how they handle spiritual or emotional needs. Do they have volunteers who can sit with your loved one? The answer to these questions will help you see if they are a good fit for your family's values. Take your time to get the answers you need. You deserve to feel confident and supported by the team you choose.

Preserve Your Family Stories

Your loved one's voice and memories are a precious gift. Capture their life lessons and stories now to keep them safe for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.