HospiceScout

OAKLAWN HOSPICE

Non-ProfitCHAP AccreditedHospital

Provider Information

Address
13444 PRESTON DRIVE
MARSHALL, MI 49068
Ownership Type
Non-Profit
Medicare Certified Since
July 14, 2009

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for OAKLAWN HOSPICE
RoleStaff Count
Registered Nurses (RN)3
Physicians0
Volunteers2

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what OAKLAWN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2009.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how OAKLAWN HOSPICE compares to hospices nationwide.

11.6 minutes

of nurse care per routine home care day, on average

That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.

24

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.6 min

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.3%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits43.4%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.7%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.5%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.8%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,783 · 17th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 82.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life82.1%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer31%
  • Dementia13%
  • Heart and circulatory disease22%
  • Lung and respiratory disease15%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Oaklawn Hospice in Marshall

Oaklawn Hospice serves families throughout Marshall, Michigan, and the surrounding Calhoun County area. This non-profit provider focuses on delivering end-of-life care for patients who need comfort and support. They have been certified by Medicare since 2009. The organization operates as part of a hospital system. They maintain accreditation from the Community Health Accreditation Partner, also known as CHAP. This group reviews hospice agencies to ensure they meet high standards for safety and service quality. Choosing an accredited provider means the team follows strict rules for patient care and clinical operations. Their staff helps ensure that families in this region receive reliable medical support when they need it most.

About Oaklawn Hospice

As a non-profit organization, Oaklawn Hospice directs its resources toward patient care and community support. Their long history of Medicare certification since 2009 shows a stable presence in the Marshall medical community. The team includes nine total employees, including three registered nurses and two volunteers who contribute their time. They do not employ physicians directly on staff, which is common for many local hospice programs that work closely with a patient’s own primary doctor. CHAP accreditation serves as a mark of quality. It confirms that the agency meets national standards for how they manage care and handle records. Families should know that this accreditation helps ensure the care team follows best practices every day. They work to keep patients comfortable and supported in their own homes or care facilities. Understanding these details helps you make an informed choice for your loved one.

Quality Performance

Oaklawn Hospice holds the highest possible marks in both the CMS quality-of-care index and patient satisfaction surveys. Their consistent performance highlights a strong commitment to meeting the needs of both patients and their families.

What Is Hospice Care Like in Marshall?

Hospice care in Marshall provides a team approach to managing symptoms for patients facing a serious illness. The goal is to improve quality of life by focusing on comfort rather than a cure. At Oaklawn Hospice, the team includes three registered nurses who handle clinical needs and pain management. Two volunteers offer additional support for daily tasks or companionship. Because the agency operates as a hospital-based provider, they have clear processes for coordinating care with other medical systems in Calhoun County. This structure helps keep communication open between the hospice team and your family doctor. Care often happens in the home, but it can also take place in other settings depending on what the patient needs. The team works to ensure the patient stays comfortable while helping the family understand the changes occurring. It is a shared effort to provide dignity during a difficult time.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal decision that requires clear information. You should feel comfortable asking questions before services begin. Start by asking how the team manages pain and other difficult symptoms at home. You should also ask how quickly a nurse can arrive if a sudden problem occurs during the night or on a weekend. Ask about the specific roles of the staff members who will visit the home. It is also helpful to ask how the agency supports family members with emotional or spiritual needs. These questions help you understand how the team will work with your family. Does the agency offer extra support for caregivers who might feel tired or overwhelmed? Getting direct answers helps you find the right fit for your situation. Take your time to get the facts before you decide.

Preserve Your Family Stories

Capture memories and life lessons while you have the chance. Recording these stories creates a lasting gift for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.