SWAN HOSPICE
Provider Information
- Address
- 5206 GATEWAY CTR, SUITE C
FLINT, MI 48507 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 21, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Volunteers | 0 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SWAN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SWAN HOSPICE compares to hospices nationwide.
8.2 minutes
of nurse care per routine home care day, on average
That is the 10th percentile among hospices nationally. The national median is about 12 minutes.
77
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.2 min
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.5%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,966 · 60th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment94.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.5%
- Treatment preferences discussed100%
- Beliefs and values discussed98.6%
- Bowel care for patients on opioids98.9%
- Visits in the last days of life69.6%
- All care steps completed95.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia34%
- Heart and circulatory disease47%
- Lung and respiratory disease5%
- Other conditions4%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care and Support in Flint
SWAN HOSPICE provides end-of-life care for families in Flint, Michigan. Their team focuses on comfort and dignity for patients facing a life-limiting illness. They serve the Genesee County area from their office at 5206 Gateway Center. The team works to manage pain and symptoms while supporting the entire family unit. It is a deeply personal service that focuses on quality of life during a difficult season. Hospice is not just about the end of life. It is about making the most of every day you have left with your loved ones. The staff at this location aims to bring peace and clarity to the hospice journey. That is their primary goal. Choosing a local provider means the team is close by when you need them most.
About SWAN HOSPICE
SWAN HOSPICE is a for-profit organization. They have been Medicare certified since August 21, 2020. That means they meet federal standards for care and safety. This designation is a big deal for families seeking reliable support. When looking for a provider, you want to know they follow strict government rules. This agency has operated in the Flint area for several years now. They have established a presence in the community to help neighbors in need. You should know that for-profit hospices must still follow the same quality rules as non-profits. The thing is, every hospice agency runs a little bit differently in terms of their daily culture and team approach. You should talk to them about their specific philosophy of care. It helps to see if their values align with what your family needs right now.
Quality Performance
Understanding Hospice Care in Flint
Finding the right hospice in Genesee County can feel like a heavy task. But you are not alone in this process. Flint has several options, and it is smart to compare how they serve the local community. Most families do not realize that hospice care happens wherever the patient calls home. This could be a private house, an assisted living facility, or a nursing home. The team comes to you. They bring medical equipment, medications, and emotional support to the bedside. The goal is to keep the patient in a familiar, comfortable setting. It keeps the family together during a time of transition. Many people think hospice is just for the final days, but it can provide support for months. Reach out early to get the most help.
What to Ask When Choosing a Hospice Provider
You have the right to ask tough questions when you interview an agency. Here are a few things to consider asking. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always available. Second, ask how they handle pain management and if they have a doctor on their team. That is vital for comfort. Third, ask how they support the family after a loss. Grief counseling is a standard service that many good agencies offer. Finally, ask what their staff-to-patient ratio looks like. You want to be sure your loved one gets enough time and attention. Do not feel bad about asking these questions. It is your job to find the best care for your family member.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories. We provide a simple way to capture their voice and history so that future generations can learn from their life experiences.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.