HEARTLAND HOSPICE (FLINT)
Provider Information
- Address
- 3031 AIRPARK DR N
FLINT, MI 48507 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 11, 2000
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 22 |
49
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (FLINT) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (FLINT) compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
46
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.7%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits52.2%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care16.3%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.7%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.2%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.1%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,279 · 52nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.9% of patients or more. Most hospices score above 90 percent.
- Pain screening98.1%
- Pain assessment99.1%
- Breathing difficulty screening98.1%
- Breathing difficulty treatment92.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids96.7%
- Visits in the last days of life70.9%
- All care steps completed91.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia12%
- Heart and circulatory disease19%
- Lung and respiratory disease9%
- Stroke16%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About HEARTLAND HOSPICE (FLINT)
HEARTLAND HOSPICE (FLINT) serves residents in the Flint area from its location on Airpark Drive. This freestanding hospice provider offers care to those in Genesee County. They have been certified by Medicare since the spring of 2000. The agency holds accreditation from CHAP. This group reviews care standards to ensure they meet high benchmarks for safety and health. It is a for-profit organization. Having this status means they follow specific rules set by the federal government. Families often look for this certification when they need hospice support. It shows that the provider meets national requirements for their field. Choosing a certified provider helps families feel more secure during a hard time. That is why checking for this credential is a smart first step.
Understanding Quality Care
This provider maintains strong quality-of-care marks based on federal hospice index reports. They also hold high ratings for patient satisfaction from recent surveys. CHAP accreditation adds another layer of oversight to their daily work. This body acts as an independent auditor for health organizations. They check that the team keeps records correct and treats people with dignity. What does this mean for you? It means the agency works hard to follow strict rules for medical practice. A team of 49 employees supports their daily operations in the community. This includes a staff of 22 registered nurses. These nurses provide the clinical care that families rely on every day. Having a large nursing staff allows for more direct attention. This is a common way to measure how much care a location can provide to its patients.
Quality Summary
What Is Hospice Care Like in FLINT?
Hospice in Flint focuses on comfort and quality of life. The goal is to manage pain and symptoms for those with serious illness. Staff members visit homes to provide medical aid and emotional support. You will find that care teams often include nurses, social workers, and aides. HEARTLAND HOSPICE (FLINT) uses a team of 22 registered nurses to handle clinical needs. These professionals create plans that honor the goals of the patient. They work with local doctors to ensure that medications and treatments remain effective. Hospice care is not just about medicine, though. It is about helping families spend time together without the stress of managing complex medical tasks alone. The team handles the heavy lifting so you can focus on being a family. They are there to listen and offer guidance when questions arise about the end of life.
What to Ask When Choosing a Hospice Provider
Selecting a care provider is a big decision for your family. You should feel comfortable with the answers you receive. Start by asking how quickly a nurse can reach your home during an emergency. You might also want to know how the team handles after-hours calls at night or on weekends. Ask who will be your main point of contact for daily updates about care. Another good question is how they help with emotional or spiritual needs. Some families also ask if the staff has experience with specific health conditions. Do not feel rushed during these talks. You deserve clear answers about how they will support your loved one. Take notes if that helps you keep the details straight. A good provider will welcome these questions and take the time to explain their process to you.
Preserve Your Family Stories
Your family history is a gift. We offer tools to help you record and save the memories that matter most during this time.
Start Preserving MemoriesOther Hospice Providers Nearby
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BEST CARE HOSPICE, LLC
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MID MICHIGAN HOME HEALTH & HOSPICE, LLC
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