GENTIVA
Provider Information
- Address
- 4458 OAKBRIDGE DR, STE D
FLINT, MI 48532 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 14, 1987
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Volunteers | 1 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
11 minutes
of nurse care per routine home care day, on average
That is the 35th percentile among hospices nationally. The national median is about 12 minutes.
94
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11 min
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits43.6%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.7%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.2%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.2%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.8%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,654 · 69th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment99.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life58.1%
- All care steps completed98.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia17%
- Heart and circulatory disease40%
- Lung and respiratory disease8%
- Stroke6%
- Other conditions5%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Flint
Gentiva serves families in Flint, Michigan from their office on Oakbridge Drive. This provider offers end-of-life care services to support patients in their homes. They have been certified by Medicare since 1987. The organization maintains accreditation through CHAP. This group holds a third-party seal of approval for their internal standards. That is a significant mark of accountability for a local provider. Their team works to meet medical and emotional needs during a difficult time. They focus on clear goals for comfort and symptom relief. You can reach their local office at (810) 733-7250 to ask about their specific service area. Choosing the right support team matters a lot. We want to help you understand what this provider offers for your loved ones.
About GENTIVA
Gentiva operates as a for-profit, freestanding hospice agency. They have provided care to the community for many years. The agency holds accreditation from CHAP. This organization reviews hospice programs to see if they meet high standards. It is a voluntary process. They check things like safety, staffing, and patient care plans. This means an outside group looked closely at how the agency functions. Families should know that accreditation is a sign of a provider taking extra steps. They want to show they follow strict rules. This agency employs 11 registered nurses to handle medical needs. They also work with one volunteer to support patients. Having a clear structure helps families know what to expect. You can ask their staff how these roles work together in your home. They are ready to answer your questions about their daily care routines.
Quality Overview
What Is Hospice Care Like in FLINT?
Hospice care in Flint focuses on comfort rather than a cure. The team comes to you. This usually means a home setting or an assisted living facility. You get a team that includes nurses, aides, and social workers. They visit on a regular schedule. They also provide medical equipment and medicine related to the illness. The goal is to keep the patient pain-free and alert. It is about quality of life. The team helps family members learn how to care for their loved one. They provide emotional support too. You are not just getting medical help. You are getting a partner for this part of life. Most hospice care in Michigan works this way. It is a standard model designed to wrap support around the entire family unit. The team stays in touch by phone 24 hours a day.
What to Ask When Choosing a Hospice Provider
You should feel confident before you sign any paperwork. Start by asking how quickly a nurse can get to your home in an emergency. This is a common worry for many families. Ask how they handle pain management during the night or on weekends. You need to know who is on call. Ask about the specific team members who will visit your house. Will it be the same nurse every time? This helps build comfort over time. Finally, ask what happens if the patient needs a higher level of care than home visits offer. Can they help with a transfer to a hospital or a specialized unit? Getting these answers helps you plan. It removes some of the mystery from the process. Take notes during your talk with them. You deserve to have peace of mind about your choice.
Preserve Your Family Stories
Your loved one has a lifetime of memories that deserve to be kept safe for future generations.
Start Your Legacy ProjectOther Hospice Providers Nearby
SWAN HOSPICE
THE MEDICAL TEAM
BEST CARE HOSPICE, LLC
MID MICHIGAN HOME HEALTH & HOSPICE, LLC
HEART TO HEART HOSPICE OF FLINT
THE CARE TEAM HOSPICE
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.