HospiceScout

HEART TO HEART HOSPICE OF FLINT

Provider Information

Address
4438 OAK BRIDGE DR
FLINT, MI 48532
Ownership Type
Other
Medicare Certified Since
December 7, 2009

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Flint

Heart to Heart Hospice of Flint serves families in Genesee County from their location on Oak Bridge Drive. They offer comfort-focused care for people facing a life-limiting illness. The team works to manage pain and improve quality of life for both the patient and their loved ones. Choosing hospice is a big step. It is about focusing on comfort, dignity, and being together during a difficult time. This provider has been serving the area for many years, bringing specialized care directly to homes in the Flint community. They focus on the physical, emotional, and spiritual needs of the people they serve. Here is the thing—having local support makes a massive difference in how a family handles this transition. You deserve a team that understands your neighborhood and your needs. They are ready to walk this path with you and your family every single day.

About HEART TO HEART HOSPICE OF FLINT

Heart to Heart Hospice of Flint has been a Medicare-certified provider since December 7, 2009. That is over a decade of experience serving the local community. They operate under an 'Other' ownership structure, which is common for many hospice agencies. What does certification mean for you? It means they meet strict federal standards for quality and safety. You want to know that the team coming into your home is vetted and follows national rules. That is a big deal when you are inviting strangers into your private life. Families should know that hospice is not just about end-of-life care. It is about living the remaining time with as much joy and peace as possible. This provider has built a long-standing reputation in Genesee County. They know how to coordinate with doctors and hospitals to keep your care plan on track. Consistency is the key to good support during this time.

Quality Performance Snapshot

This provider holds a perfect 5/5 overall rating and 5/5 for their quality of care from Medicare. These scores show they excel at meeting clinical needs and keeping patients comfortable. Their patient satisfaction score is 3/5, which suggests there is room for improvement in how they communicate and connect with families. While their clinical skills are top-tier, you should ask about their communication style to see if it fits your family's needs.

Understanding Hospice Care in FLINT

Finding the right hospice care in Flint can feel like a heavy task. But you are not alone in this search. Genesee County has several options, and each provider has a unique approach to care. Some agencies are large national groups, while others are small, local teams. The thing is, all Medicare-certified hospices must provide basic services. This includes nursing care, help with personal care, and support for your emotional health. But their culture and response times can vary a lot. You might find that some teams are better at quick responses in the middle of the night. Others might focus more on volunteer support or music therapy. It is smart to talk to more than one provider before you make a choice. Ask them how they handle emergencies in the Flint area. See if their team members feel like a good match for your loved one's personality and values.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a deeply personal decision. You need to feel confident in the team you pick. Start by asking how many nurses will be assigned to your case. You want to know if you will see the same faces or if the team changes often. Continuity is very important for building trust. Next, ask about their response time for urgent calls. If you call at 2:00 AM, how long does it take for a nurse to arrive? That answer matters when you are in pain or scared. Also, ask how they handle spiritual or emotional support for the family. Do they offer counseling? Do they have volunteers who can sit with your loved one? You should also ask about their experience with your specific diagnosis. Some teams have special training for certain illnesses. Don't be afraid to ask hard questions. A good provider will be happy to give you clear and honest answers.

Preserve Your Family's History

Your loved one has a lifetime of stories, wisdom, and memories. Capture these moments now to create a lasting gift for future generations to cherish forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.