HospiceScout

COMPASSIONATE CARE HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
800 CUMMINGS PARK, SUITE 3100
WOBURN, MA 01801
Ownership Type
For-Profit
Medicare Certified Since
June 4, 2008

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMPASSIONATE CARE HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Physicians0

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMPASSIONATE CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMPASSIONATE CARE HOSPICE compares to hospices nationwide.

16.9 minutes

of nurse care per routine home care day, on average

That is the 87th percentile among hospices nationally. The national median is about 12 minutes.

157

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.9 min

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.6%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.1%

    Ranks better than about 62% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits38.3%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.2%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.5%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.2%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,730 · 73rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment99.4%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life80.7%
  • All care steps completed99.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia42%
  • Heart and circulatory disease12%
  • Lung and respiratory disease3%
  • Stroke19%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care Hospice in Woburn

Compassionate Care Hospice serves families in Woburn, Massachusetts and the surrounding Middlesex County area. They provide end-of-life support focused on comfort and dignity for patients facing a life-limiting illness. The team works to manage pain and symptoms while offering emotional guidance to loved ones during a difficult time. Their office is located at 800 Cummings Park, Suite 3100. If you have questions about their specific programs, you can reach them directly at (781) 935-5550. Choosing a provider is a big step for your family. It helps to know exactly who is caring for your loved one. This team has been certified by Medicare since June 2008, which shows they have a long history of serving this community. Getting the right support can make all the difference in these final months. You are not alone in this process.

About Compassionate Care Hospice

This provider operates as a for-profit organization. Some families wonder if that changes the care experience, but the main goal remains the same for every hospice: keeping the patient comfortable. Since they became Medicare certified in 2008, they have followed federal rules meant to protect patient rights and safety. The thing is, every hospice must meet strict standards to keep that certification. This includes providing nursing care, social work, and chaplain services. They offer these services to help families navigate the complex physical and emotional needs that come with hospice care. You should feel free to ask them how they manage care plans for patients in Woburn. Getting clear answers early on helps build trust. And that trust is vital when you are making decisions for someone you love. They are there to listen to your concerns and answer your questions about their daily operations.

Quality of Care Insights

Compassionate Care Hospice earned a perfect 5/5 overall rating from CMS. Their quality of care score is also 5/5, which shows they excel at clinical tasks. However, their patient satisfaction score is 2/5 based on surveys. This means while their medical care is strong, some families felt the communication or support could be better.

Understanding Hospice Care in Woburn

Finding the right hospice in Middlesex County can feel overwhelming. There are several providers in the area, each with different strengths. The goal of any hospice is to shift the focus from trying to cure an illness to improving the quality of the time that remains. That is a hard shift to make. In Woburn, you have access to teams that can come directly to your home or a nursing facility. This flexibility is a huge help for families who want to keep their loved ones in a familiar space. But remember, not every hospice offers the exact same extras. Some might focus more on volunteer visits or music therapy. Others might prioritize quick responses for pain medication changes. Take the time to look at your options. Ask about their staff availability on nights and weekends. You deserve a team that fits your family's specific needs and values.

What to Ask When Choosing a Hospice Provider

You should never feel rushed when picking a hospice team. Here are a few questions that can help you get the full picture. First, ask how quickly a nurse can get to your home if an emergency happens in the middle of the night. This is a very common concern. Second, ask how they handle pain management and if they have a specific doctor who leads that process. You want to know who is in charge. Third, ask what kind of support they offer to family members after the patient passes away. Grief support is a core part of hospice care. Finally, ask if they have volunteers who can sit with your loved one to give you a break. These small things matter. Asking these questions helps you see how they work. Go with the team that makes you feel heard and respected.

Preserve Your Family's History

Your loved one has a lifetime of stories, wisdom, and memories. Saving these precious moments now provides a lasting gift for future generations to cherish forever.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.