HospiceScout

CROI HEALTH

Provider Information

Address
120 LONGWATER DRIVE, SUITE 200
NORWELL, MA 02061
Ownership Type
For-Profit
Medicare Certified Since
June 19, 2008

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

CROI HEALTH in Norwell

CROI HEALTH serves the Norwell, Massachusetts community by providing dedicated hospice care for families facing life-limiting illnesses. They operate out of their office on Longwater Drive in Plymouth County. Their team focuses on comfort, dignity, and quality of life during a very difficult time. It is a local option for those who want care close to home. The goal is simple. They want to help patients stay as comfortable as possible in their own space. Whether you are at the start of this journey or just exploring options, their team is there to listen. They work hard to support both the patient and their loved ones through every step of the process. That is the core of their mission.

About CROI HEALTH

CROI HEALTH has been a Medicare-certified hospice provider since June 2008. This is a for-profit organization that has served the region for over 15 years. Being certified means they meet strict federal standards for care. You can trust that they follow clear rules set by Medicare to keep patients safe. When you look for hospice, the business model is one thing to consider. For-profit providers often bring a specific focus on efficiency and service delivery. But it is always smart to meet with their team to see if they fit your family's values. You should feel comfortable asking about their specific team structure. Ask them who will visit your home. Ask how they handle emergencies on weekends. Knowing these details early helps you feel more in control of the care plan.

Quality Performance

CROI HEALTH currently holds a strong 4.5 out of 5-star overall rating from Medicare. This includes a 4.5-star rating for their quality of care and a 4-star rating for patient satisfaction. These scores show they are doing a great job meeting the needs of their patients.

Understanding Hospice Care in Norwell

Finding the right hospice provider in Plymouth County can feel like a big task. The good thing is that Norwell has access to several high-quality teams. Hospice is not just about the end of life. It is about living the rest of your days with less pain and more support. Most people don't realize that hospice can start sooner than they think. It is often covered fully by Medicare. This means you do not have to worry about the cost of basic care. The team usually includes nurses, aides, and social workers. They come to you. They bring the equipment and the medicine right to your door. This allows you to stay in the place you love most. It is about keeping things normal for as long as you can.

What to Ask When Choosing a Hospice Provider

You should never feel rushed when picking a provider. Take your time. Talk to your doctor. Then, call the hospice office directly. Here are a few questions that help you get a clear picture of their service. First, ask how quickly they can get a nurse to your home in an emergency. This is vital for peace of mind. Second, ask how they support the family after the patient passes. Grief support is a huge part of the hospice promise. Third, ask about their staff turnover. A team that stays together usually works better together. Trust your gut. If you feel heard, that is a great sign. If you feel like just another number, keep looking. You deserve a team that listens to your specific needs.

Preserve Your Family Stories

This time is about more than just medical care. It is about the life that was lived. We can help you save the stories, memories, and wisdom of your loved ones for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.