HospiceScout

BEACON HOSPICE, AN AMYEDISYS COMPANY

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
815 WORCESTER STREET
SPRINGFIELD, MA 01151
Ownership Type
For-Profit
Medicare Certified Since
February 15, 2007

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BEACON HOSPICE, AN AMYEDISYS COMPANY
RoleStaff Count
Registered Nurses (RN)12
Licensed Practical Nurses (LPN)1
Volunteers3

22

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BEACON HOSPICE, AN AMYEDISYS COMPANY reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BEACON HOSPICE, AN AMYEDISYS COMPANY compares to hospices nationwide.

12.1 minutes

of nurse care per routine home care day, on average

That is the 48th percentile among hospices nationally. The national median is about 12 minutes.

95

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.1 min

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.7%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits56.3%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.5%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,235 · 24th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life84%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia34%
  • Heart and circulatory disease16%
  • Lung and respiratory disease5%
  • Stroke7%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Springfield

Beacon Hospice, an Amedisys Company, provides expert end-of-life care in Springfield, Massachusetts. Located at 815 Worcester Street, they serve families throughout Hampden County. Their team focuses on comfort and dignity for those with life-limiting illnesses. They aim to improve quality of life for patients and their loved ones. Whether at home or in a facility, their staff offers physical, emotional, and spiritual support. Choosing hospice is a major decision for any family. Beacon Hospice seeks to make this time as peaceful as possible. They are dedicated to meeting the unique needs of every person they serve in the local area.

About BEACON HOSPICE, AN AMEDISYS COMPANY

Beacon Hospice is a for-profit provider that has served the community since February 2007. Being Medicare certified means they meet strict federal standards for care. This shows their long-term commitment to high-quality hospice services. As part of Amedisys, they draw on a wide network of resources to help their patients. Families should know that this provider has a strong history of service in Massachusetts. They have been helping neighbors in Springfield for many years. When you pick a provider, look for this type of longevity and stability. It gives families peace of mind knowing the team is experienced. Their focus remains on the comfort and wishes of the patient every single day.

Understanding Hospice Care in Springfield

Hospice care is not just about medical treatment. It is about living each day with comfort and purpose. In Springfield, many families choose hospice when a cure is no longer the main goal. The team comes to you. They visit your home, a nursing facility, or an assisted living center. You get a team of nurses, aides, and social workers. They work together to manage symptoms like pain or trouble breathing. They also provide emotional support for family members who are grieving. You do not have to walk this path alone. Hospice care is a benefit covered by Medicare. It is designed to honor the wishes of the person receiving care. The goal is to provide peace and keep the person close to their loved ones.

What to Ask When Choosing a Hospice Provider

It is smart to ask questions before you pick a hospice team. You want to feel sure about your choice. Here are a few things to ask during your first meeting:

  • How quickly can a nurse get to my home if there is an emergency?
  • How does your team help with pain and other difficult symptoms?
  • What kind of support do you offer to family members and caregivers?
  • Can we keep our current primary doctor while we are in your care?

Take your time to get the answers you need. A good provider will be happy to talk with you. They should listen to your concerns with care and patience. You deserve a team that feels like the right fit for your loved one. Trust your gut feeling when you talk to them.

Preserve Your Family Stories

This time is meaningful. Capture your loved one's memories and wisdom to share with future generations.

Start Preserving Memories

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.