GENTIVA
Provider Information
AUBURNDALE, MA 02466
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care in Auburndale
Gentiva provides hospice services to families throughout Auburndale, Massachusetts. Located at 130 Rumford Avenue, this team supports patients who need comfort and specialized care. They focus on quality of life when it matters most. Hospice is about making every day count for the person you love. The team works hard to manage pain and provide emotional support for the whole family. Gentiva acts as a partner during this journey. They help carry the weight so you can focus on being a daughter, son, or spouse. It is a relief to have local experts nearby in Middlesex County. When you need help, they are ready to step in and offer guidance. Their goal is simple: to keep your loved one comfortable in their own home or a care facility. It is about peace of mind for everyone involved.
About Gentiva
Gentiva has been a Medicare-certified hospice provider since November 2010. Being certified for over a decade shows they understand the strict rules of hospice care. They operate as a for-profit provider. Some families wonder if that changes things. The truth is that all Medicare-certified hospices must meet the same high standards to get paid. Gentiva has earned a 4.5 out of 5-star overall rating from federal reviewers. That is a strong score. They also received a 4.5 out of 5-star rating for their quality of care. This score looks at how they handle pain and breathing issues. Plus, patients and their families gave them 4 out of 5 stars for satisfaction. This means most people feel heard and supported by their care team. You should look for a partner that balances clinical skill with genuine kindness. Gentiva’s track record suggests they do exactly that.
Quality You Can Trust
Understanding Hospice Care in Auburndale
Hospice care is not just for the final few days of life. It is actually designed for the final six months or more. Many families wait too long to call. That is a common mistake. Starting early lets the team build a real bond with your loved one. They get to know what makes them smile and what causes them stress. In Auburndale, you have access to professional nurses, aides, and social workers. They come to your home, so you don't have to drive to a hospital. The thing is, hospice is a team sport. It includes the doctor, the nurse, and the chaplain. They all work together to ease symptoms. You are part of that team, too. You know the patient best, and your input guides their plan. It is a partnership built on trust and open talk. That is how you get the best results.
What to Ask When Choosing a Hospice Provider
Picking a hospice team feels overwhelming. Take a breath and focus on these simple questions. First, ask how quickly they can arrive if there is a middle-of-the-night crisis. You need to know that help is just a phone call away. Second, ask how they handle pain medication changes. They should have a clear process to keep your loved one comfortable. Third, ask how they support the family after a loss. Grief support is a huge part of the hospice promise. Finally, ask what the daily routine looks like. How often will a nurse visit? Knowing the schedule helps you plan your day. Trust your gut feeling during these calls. If the person on the phone sounds kind and answers clearly, that is a good sign. You deserve a team that listens to your worries and explains things in plain English.
Preserve Your Family's Story
Your loved one has a lifetime of wisdom and memories. Capture their voice and their history now to create a lasting gift for your children and grandchildren.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.