HANOVER HOSPICE
Provider Information
- Address
- 10 NORTH MAIN STREET
FALL RIVER, MA 02720 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 25, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 0 |
| Volunteers | 1 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HANOVER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HANOVER HOSPICE compares to hospices nationwide.
9.8 minutes
of nurse care per routine home care day, on average
That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.
33
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.8 min
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.2%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits79.6%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months18.8%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,178 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 47.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life47.9%
- All care steps completed99%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia14%
- Heart and circulatory disease31%
- Lung and respiratory disease18%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at Hanover Hospice
Hanover Hospice serves families across Fall River, Massachusetts, from their office on North Main Street. They provide specialized end-of-life support focused on comfort, dignity, and peace. Choosing the right team during this time is a heavy task. But having a local partner can make a real difference in your daily life. They help manage symptoms so your loved one can spend more quality time with the people who matter most. It is about living each day to the fullest. The team works hard to support both the patient and the entire family unit. You do not have to walk this path alone. Their presence in Bristol County means they understand the local community and the resources available nearby. They aim to bring calm to a difficult season. That is why they focus on personalized care plans for every individual they serve.
About HANOVER HOSPICE
Hanover Hospice operates as a for-profit organization. They earned their Medicare certification on February 25, 2011. This means they have over a decade of experience meeting federal standards for hospice care. That is a long time to serve a community. Being Medicare-certified is a big deal because it ensures they meet specific health and safety rules. Families should know that for-profit status simply refers to their business model. It does not dictate the quality of the nurses or the love they show patients. The thing is, every hospice must follow the same core rules to keep their certification. You can feel confident knowing they have been part of the local healthcare landscape for many years. They have spent over 13 years refining how they care for neighbors in Bristol County. It is a stable choice for those seeking reliable, long-term support during their journey.
High Quality Care
Understanding Hospice Care in FALL RIVER
Finding the right care in Fall River can feel overwhelming at first. The good news is that families in Bristol County have access to dedicated hospice professionals. Hospice is not just about the final days. It is about getting help as soon as you need it. The focus shifts from curing an illness to improving the quality of life. And this includes physical, emotional, and even spiritual support. Many people wait too long to call for help. The truth is, starting early allows the team to build a real relationship with the patient. They can help with medications, equipment, and emotional guidance. Local teams like the one at Hanover Hospice know the area well. They can quickly coordinate care to keep your loved one comfortable at home. That peace of mind is exactly what every family deserves when things get tough. It makes a world of difference.
What to Ask When Choosing a Hospice Provider
You should always feel empowered to ask tough questions. Start by asking how quickly a nurse can get to your home in an emergency. Speed matters when someone is in pain. Another good question is how they handle care after hours or on weekends. You need to know that support is there when the sun goes down. Ask how they support the family members who are acting as caregivers. Do they offer respite care to give you a break? That is vital for your own well-being. Finally, ask what their plan is for managing complex symptoms. You want to hear about a clear, proactive approach. A good hospice team will never rush you through these questions. They should listen with patience and give you honest answers. If you feel like they are hiding something, keep looking. Trust your gut feeling during these interviews. You are the expert on your loved one's needs.
Keep Your Family Stories Alive
The stories you share today become the legacy of tomorrow. We offer a simple way to record and preserve those precious memories for your children and grandchildren to treasure forever.
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