HospiceScout

ACCENTCARE HOSPICE OF MASSACHUSETTS

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
21 FATHER DEVALLES BLVD, SUITE 105
FALL RIVER, MA 02723
Ownership Type
For-Profit
Medicare Certified Since
December 18, 1987

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ACCENTCARE HOSPICE OF MASSACHUSETTS
RoleStaff Count
Registered Nurses (RN)11
Licensed Practical Nurses (LPN)2
Volunteers1

25

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE OF MASSACHUSETTS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE OF MASSACHUSETTS compares to hospices nationwide.

8.6 minutes

of nurse care per routine home care day, on average

That is the 13th percentile among hospices nationally. The national median is about 12 minutes.

53

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.6 min

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.4%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.4%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits69.6%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.2%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.2%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)96th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,010 · 33rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.5%
  • Pain assessment98.7%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life54%
  • All care steps completed99.0%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer22%
  • Dementia20%
  • Heart and circulatory disease18%
  • Lung and respiratory disease18%
  • Stroke6%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Overview of AccentCare Hospice of Massachusetts

AccentCare Hospice of Massachusetts serves families in Fall River and the surrounding areas. This freestanding hospice provider offers professional end-of-life care services to those in need. They have been certified by Medicare since 1987. The organization maintains accreditation from the Accreditation Commission for Health Care. This third-party group reviews their practices to ensure they meet high standards for patient safety and comfort. Choosing a hospice is a big decision for any family. You want to know that the team you pick is qualified to help your loved one. This provider operates as a for-profit entity. They employ a total of 25 staff members to support their mission. Their team includes 11 registered nurses and 2 licensed practical nurses. They also work with 1 dedicated volunteer to round out their care efforts. This structure helps them focus on the needs of every patient they serve throughout the day.

About AccentCare Hospice of Massachusetts

This provider operates as a for-profit hospice. They have held Medicare certification for over 35 years. That is a long time to serve a community. Their accreditation by the Accreditation Commission for Health Care acts as a stamp of approval. This organization checks that providers follow strict rules for quality and safety. Many families look for this mark because it shows a commitment to external oversight. The team relies on a mix of 11 registered nurses and 2 licensed practical nurses to provide daily care. Having a clear staff count helps you understand how they support their patients. They also have one volunteer on their team. You should consider how these staffing levels meet the specific needs of your family member. Every hospice has a unique way of organizing their staff and resources. You can call them directly at (508) 235-5312 to learn more about their current programs and their specific approach to care.

Quality Performance

This provider holds strong quality-of-care marks based on federal hospice index reports. Their patient satisfaction survey results remain in the average range. The combination of high clinical quality and solid survey feedback serves as a key indicator for families.

What Is Hospice Care Like in Fall River?

Hospice care in Fall River focuses on comfort and dignity for patients facing a terminal illness. The team at AccentCare Hospice of Massachusetts works to manage pain and symptoms so patients can spend more time with their families. Their staff includes 11 registered nurses and 2 licensed practical nurses. These nurses handle the medical parts of the care plan. They work alongside one volunteer to provide extra support when it is needed most. Hospice is about much more than just medicine. It is about creating a space where your loved one feels safe and heard. The team visits patients where they live to provide support. This could be in a private home or a care facility. They adjust their care plans as the needs of the patient change over time. Being close to home makes a difference for many families who want to keep their loved ones in a familiar setting.

What to Ask When Choosing a Hospice Provider

You should feel confident in the team you choose. Start by asking how the staff handles pain management after hours. You need to know that help is available when you call at night. Ask how often a nurse will visit your home each week. It is also good to ask how they support family caregivers during this time. Ask about their volunteer program and how those volunteers interact with patients. You might want to know how they handle emergencies or sudden changes in health. Ask for a clear explanation of what services are covered by your insurance. Do not be afraid to ask for specific examples of how they help families. A good provider will answer these questions with patience and care. They should make you feel heard and understood. Take your time to find the right fit for your situation. You deserve clear answers to every question you have on your mind.

Preserve Your Family Stories

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