HospiceScout

CONTINUUM CARE OF MASS, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
21 FATHER DEVALLES BLVD, SUITE 204
FALL RIVER, MA 02723
Ownership Type
For-Profit
Medicare Certified Since
August 16, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CONTINUUM CARE OF MASS, LLC
RoleStaff Count
Registered Nurses (RN)2
Volunteers0

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CONTINUUM CARE OF MASS, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CONTINUUM CARE OF MASS, LLC compares to hospices nationwide.

11.1 minutes

of nurse care per routine home care day, on average

That is the 37th percentile among hospices nationally. The national median is about 12 minutes.

114

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.1 min

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.5%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits75.6%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.7%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care22.2%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.8%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,419 · 76th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 83.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment97.7%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment96.4%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life83.8%
  • All care steps completed97.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer12%
  • Dementia41%
  • Heart and circulatory disease18%
  • Stroke6%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About CONTINUUM CARE OF MASS, LLC

CONTINUUM CARE OF MASS, LLC serves patients in Fall River, Massachusetts. This provider operates as a freestanding hospice agency. They earned Medicare certification in August 2019. The team holds accreditation from the Accreditation Commission for Health Care. This third-party organization checks that agencies follow strict standards for patient safety and care quality. Getting this seal shows the provider works hard to meet national goals. They offer end-of-life care for people in the local area. The agency currently operates with 10 employees. This team includes two registered nurses who help manage care needs for their patients. Families should know that this provider is a for-profit entity. They work within the Middlesex region to support those needing hospice services. You can reach them at (434) 977-9715 to ask about their current capacity or service area. It is a good idea to call and ask how they handle specific care needs for your loved one.

Provider Background

This agency is a for-profit provider. Being for-profit means they pay taxes and operate under a business model common in the medical field. Their certification since 2019 shows they have been in the hospice space for several years. The accreditation from the Accreditation Commission for Health Care acts as an extra layer of oversight. It means an outside group reviewed their policies and processes. They look at how the staff handles medicine, records, and patient needs. Most agencies use this to prove they prioritize high standards. Families often find comfort in knowing an agency goes beyond basic state rules to get this badge. This organization focuses on hospice care as a freestanding provider. They do not share resources with a hospital or a nursing home. This can mean more focused attention on your specific hospice care plan. You should always ask how their business structure affects your daily experience as a patient or family member.

Quality Overview

This provider earns strong marks for their quality of care based on official Medicare reporting. While their patient satisfaction survey results are average, they maintain a solid standing in clinical outcomes. Their accreditation further supports their commitment to following recognized safety practices.

What Is Hospice Care Like in FALL RIVER?

Hospice care in Fall River aims to bring comfort to those with a terminal illness. The team provides care wherever the patient calls home. This includes private houses or assisted living centers. The staff works to manage pain and other symptoms so the patient stays comfortable. You will find that hospice teams are interdisciplinary. They use nurses, aides, and social workers to cover different needs. This specific agency employs two registered nurses to lead their clinical efforts. They do not currently use volunteers in their care model. The focus remains on the patient and their family during this time. Doctors and nurses coordinate to ensure the care plan changes as the patient changes. If you live in this area, you have options for local support. Talk to your doctor about which agency fits your specific medical situation. Getting the right team makes a real difference in how things go each day.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big decision for any family. You want to pick a group that fits your needs. Start by asking how the nurses handle pain management after hours. You should also ask how often a nurse will visit the home. It is good to know who to call if an emergency happens at night. Ask how they help the family with emotional support or grief. You might want to know how they handle medications. Ask if they provide all equipment like beds or oxygen at no extra cost. Finally, ask what happens if the patient needs to go to a hospital for a short time. These answers will help you feel more confident in your choice. Take your time to get the facts you need. Your peace of mind matters throughout this process. A good provider will answer every question you have with care and patience.

Keep Your Family Stories Safe

Every life has a story worth remembering. Preserve your family memories and values for the people you love most.

Start Preserving

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.