ORION HOSPICE AND PALLIATIVE CARE INC
Provider Information
- Address
- 632 EXECUTIVE DRIVE
WILLOWBROOK, IL 60527 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 30, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ORION HOSPICE AND PALLIATIVE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ORION HOSPICE AND PALLIATIVE CARE INC compares to hospices nationwide.
14.8 minutes
of nurse care per routine home care day, on average
That is the 74th percentile among hospices nationally. The national median is about 12 minutes.
16
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.8 min
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.1%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life72.1%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits40%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.9%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.7%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,782 · 69th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 27% of patients or more. Most hospices score above 90 percent.
- Pain screening96.9%
- Breathing difficulty screening93.8%
- Treatment preferences discussed100%
- Beliefs and values discussed78.1%
- Visits in the last days of life27%
- All care steps completed68.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia43%
- Other conditions30%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
ORION HOSPICE AND PALLIATIVE CARE INC
Orion Hospice and Palliative Care Inc serves the Willowbrook area from their office on Executive Drive. This hospice provider offers end of life support to residents throughout Cook County. They have been certified by Medicare since the spring of 2022. The agency maintains a formal accreditation through the Accreditation Commission for Health Care. This shows they meet specific standards for patient safety and organizational health. Families in Illinois often choose providers that have earned this third party seal of approval. It helps confirm that the care team follows strict rules for medical services and record keeping. You can reach their office directly by phone to ask about their specific service area or to request an assessment for a loved one. They focus on providing care that aligns with current federal guidelines for hospice providers.
About ORION HOSPICE AND PALLIATIVE CARE INC
This is a for profit hospice agency operating as a freestanding provider. Being freestanding means they focus entirely on hospice services rather than operating as a wing of a larger hospital. Their team currently includes one registered nurse. They operate with a total staff of three people. The Accreditation Commission for Health Care reviewed their operations to grant their status. This organization is a private group that checks if hospice agencies follow high quality care rules. They look at how a provider manages pain and talks with family members. A positive report from them means the agency has met a set of high expectations. Families should feel free to ask the office manager about how their small team coordinates care. You want to know who will visit your home and how they handle emergencies after hours. Clear communication is a sign of a well managed hospice program.
Quality Performance
What Is Hospice Care Like in WILLOWBROOK?
Hospice care in this part of Illinois focuses on comfort when a cure is no longer the main goal. It brings medical support directly to where you live. This might be a private house or an assisted living facility. The goal is to keep the patient pain free while helping them stay alert and comfortable. Because Orion Hospice and Palliative Care Inc is a smaller agency with one registered nurse, they offer a personal approach to care. You will likely see the same faces during each visit. This can make a big difference for your family. The team works to manage symptoms so you can spend time together. They provide the medical supplies and equipment needed for daily comfort. And they handle the training for family caregivers. It is about making each day count as much as possible for everyone involved in the care plan.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big decision. You should feel comfortable asking direct questions before you sign any paperwork. Start by asking how many nurses they have on staff. You want to know if they have enough people to cover your needs. Ask how they handle pain management during the night or on weekends. It is also good to ask how they help families cope with the emotional side of care. Do they provide social workers or spiritual support? Ask how quickly a nurse can get to your home if an urgent problem happens. Finally, ask for a list of the specific towns they cover in Cook County. You need to know that your home is within their regular service range. Getting clear answers helps you feel more confident in your choice for your loved one.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We can help you record their voice and share their life story with the rest of your family.
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