SERENITY HOSPICE AND HOME
Provider Information
- Address
- 1658 S ILLINOIS ROUTE 2
OREGON, IL 61061 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 3, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 22 |
| Physicians | 2 |
| Volunteers | 169 |
57
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICE AND HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICE AND HOME compares to hospices nationwide.
21.6 minutes
of nurse care per routine home care day, on average
That is the 97th percentile among hospices nationally. The national median is about 12 minutes.
93
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day21.6 min
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.2%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.6%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits42.9%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.2%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,966 · 14th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life71.6%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia10%
- Heart and circulatory disease20%
- Lung and respiratory disease9%
- Stroke3%
- Other conditions28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Families in Ogle County
Serenity Hospice and Home serves the Oregon, Illinois area with compassionate end-of-life care. They focus on comfort, dignity, and quality of life for every person they support. Their team works right in the community to ensure families get the help they need during difficult transitions. Whether at home or in a care facility, their staff aims to provide peace for both patients and their loved ones. Finding the right support close to home makes a massive difference. That is why having a local, non-profit option like this in Ogle County is so helpful for local residents. They bring care to where you are. It is a vital resource for our neighbors in Oregon and the surrounding towns. You can reach their office at (815) 732-2499 to learn more about how they can assist your family today.
About Serenity Hospice and Home
This provider has been Medicare certified since March 3, 1995. That is nearly three decades of service to the local community. As a non-profit organization, their focus remains entirely on patient care rather than profits. This matters. Non-profits often reinvest their resources directly back into the programs that help families. When you look at their history, you see a long-standing commitment to the people of Illinois. Choosing a provider with such deep roots provides a sense of stability during a time that feels very uncertain. They have been a staple in the region for a long time. Families should know that this longevity reflects a dedicated staff who understand the specific needs of Ogle County. It is not just about medical care; it is about being a steady hand when things feel overwhelming. They have earned their place as a trusted partner in the local healthcare system.
Exceptional Quality Ratings
Understanding Hospice Care in Oregon
Hospice is not about giving up. It is about choosing to focus on comfort instead of curative treatments. In Oregon, Illinois, families have access to teams that include nurses, doctors, and social workers. These professionals visit your home to manage pain and provide emotional support. The goal is to make every day as meaningful as possible for the patient. Many people wait too long to call for help. The truth is that hospice can provide support for months, not just the final days. Early help leads to better pain control and less stress for everyone involved. That is the main point of the service. By bringing this care into your own living space, you allow your loved one to stay in a familiar place. It keeps their routine intact. It is a gentle way to navigate a hard season of life together.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a deeply personal decision. You need to feel comfortable with the people entering your home. Start by asking how quickly they can respond to an urgent call at night or on the weekend. You need to know that help is available when things change suddenly. Ask how they help with the emotional needs of the family, not just the patient. It is also smart to ask about their specific experience with your loved one’s illness. Can they explain their plan for pain management in plain language? If they use too much medical jargon, keep asking questions. You deserve clear answers. Finally, ask if they provide volunteers to sit with your loved one. A little extra company can provide you with a much-needed break. Trust your gut during these conversations. You know what your family needs better than anyone else.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories. Taking time to record these stories now can create a lasting gift for future generations to cherish.
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Helpful Guides for Families
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A Complete End of Life Planning Checklist for Families
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Some stories are worth writing down
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