SERENITY HOSPICE AND HOME
Provider Information
- Address
- 1658 S ILLINOIS ROUTE 2
OREGON, IL 61061 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 3, 1995
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 22 |
| Physicians | 2 |
| Volunteers | 169 |
57
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Support for Families in Ogle County
Serenity Hospice and Home serves the Oregon, Illinois area with compassionate end-of-life care. They focus on comfort, dignity, and quality of life for every person they support. Their team works right in the community to ensure families get the help they need during difficult transitions. Whether at home or in a care facility, their staff aims to provide peace for both patients and their loved ones. Finding the right support close to home makes a massive difference. That is why having a local, non-profit option like this in Ogle County is so helpful for local residents. They bring care to where you are. It is a vital resource for our neighbors in Oregon and the surrounding towns. You can reach their office at (815) 732-2499 to learn more about how they can assist your family today.
About Serenity Hospice and Home
This provider has been Medicare certified since March 3, 1995. That is nearly three decades of service to the local community. As a non-profit organization, their focus remains entirely on patient care rather than profits. This matters. Non-profits often reinvest their resources directly back into the programs that help families. When you look at their history, you see a long-standing commitment to the people of Illinois. Choosing a provider with such deep roots provides a sense of stability during a time that feels very uncertain. They have been a staple in the region for a long time. Families should know that this longevity reflects a dedicated staff who understand the specific needs of Ogle County. It is not just about medical care; it is about being a steady hand when things feel overwhelming. They have earned their place as a trusted partner in the local healthcare system.
Exceptional Quality Ratings
Understanding Hospice Care in Oregon
Hospice is not about giving up. It is about choosing to focus on comfort instead of curative treatments. In Oregon, Illinois, families have access to teams that include nurses, doctors, and social workers. These professionals visit your home to manage pain and provide emotional support. The goal is to make every day as meaningful as possible for the patient. Many people wait too long to call for help. The truth is that hospice can provide support for months, not just the final days. Early help leads to better pain control and less stress for everyone involved. That is the main point of the service. By bringing this care into your own living space, you allow your loved one to stay in a familiar place. It keeps their routine intact. It is a gentle way to navigate a hard season of life together.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a deeply personal decision. You need to feel comfortable with the people entering your home. Start by asking how quickly they can respond to an urgent call at night or on the weekend. You need to know that help is available when things change suddenly. Ask how they help with the emotional needs of the family, not just the patient. It is also smart to ask about their specific experience with your loved one’s illness. Can they explain their plan for pain management in plain language? If they use too much medical jargon, keep asking questions. You deserve clear answers. Finally, ask if they provide volunteers to sit with your loved one. A little extra company can provide you with a much-needed break. Trust your gut during these conversations. You know what your family needs better than anyone else.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories. Taking time to record these stories now can create a lasting gift for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.