HospiceScout

SERENITY HOSPICE AND HOME

Provider Information

Address
1658 S ILLINOIS ROUTE 2
OREGON, IL 61061
Ownership Type
Non-Profit
Medicare Certified Since
March 3, 1995

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support for Families in Ogle County

Serenity Hospice and Home serves the Oregon, Illinois area with compassionate end-of-life care. They focus on comfort, dignity, and quality of life for every person they support. Their team works right in the community to ensure families get the help they need during difficult transitions. Whether at home or in a care facility, their staff aims to provide peace for both patients and their loved ones. Finding the right support close to home makes a massive difference. That is why having a local, non-profit option like this in Ogle County is so helpful for local residents. They bring care to where you are. It is a vital resource for our neighbors in Oregon and the surrounding towns. You can reach their office at (815) 732-2499 to learn more about how they can assist your family today.

About Serenity Hospice and Home

This provider has been Medicare certified since March 3, 1995. That is nearly three decades of service to the local community. As a non-profit organization, their focus remains entirely on patient care rather than profits. This matters. Non-profits often reinvest their resources directly back into the programs that help families. When you look at their history, you see a long-standing commitment to the people of Illinois. Choosing a provider with such deep roots provides a sense of stability during a time that feels very uncertain. They have been a staple in the region for a long time. Families should know that this longevity reflects a dedicated staff who understand the specific needs of Ogle County. It is not just about medical care; it is about being a steady hand when things feel overwhelming. They have earned their place as a trusted partner in the local healthcare system.

Exceptional Quality Ratings

Serenity Hospice and Home holds a perfect 5/5 star rating across the board. This includes a 5/5 for their quality of care and a 5/5 for patient satisfaction. Achieving these scores from CMS means they consistently meet high standards for how they treat patients and communicate with families. It is a rare and impressive achievement.

Understanding Hospice Care in Oregon

Hospice is not about giving up. It is about choosing to focus on comfort instead of curative treatments. In Oregon, Illinois, families have access to teams that include nurses, doctors, and social workers. These professionals visit your home to manage pain and provide emotional support. The goal is to make every day as meaningful as possible for the patient. Many people wait too long to call for help. The truth is that hospice can provide support for months, not just the final days. Early help leads to better pain control and less stress for everyone involved. That is the main point of the service. By bringing this care into your own living space, you allow your loved one to stay in a familiar place. It keeps their routine intact. It is a gentle way to navigate a hard season of life together.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a deeply personal decision. You need to feel comfortable with the people entering your home. Start by asking how quickly they can respond to an urgent call at night or on the weekend. You need to know that help is available when things change suddenly. Ask how they help with the emotional needs of the family, not just the patient. It is also smart to ask about their specific experience with your loved one’s illness. Can they explain their plan for pain management in plain language? If they use too much medical jargon, keep asking questions. You deserve clear answers. Finally, ask if they provide volunteers to sit with your loved one. A little extra company can provide you with a much-needed break. Trust your gut during these conversations. You know what your family needs better than anyone else.

Preserve Your Family Stories

Your loved one has a lifetime of wisdom and memories. Taking time to record these stories now can create a lasting gift for future generations to cherish.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.