CLAY COUNTY HEALTH DEPARTMENT
Provider Information
- Address
- 601 EAST 12TH STREET
FLORA, IL 62839 - Ownership Type
- Government
- Medicare Certified Since
- July 16, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CLAY COUNTY HEALTH DEPARTMENT reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CLAY COUNTY HEALTH DEPARTMENT compares to hospices nationwide.
12.8 minutes
of nurse care per routine home care day, on average
That is the 56th percentile among hospices nationally. The national median is about 12 minutes.
9
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.8 min
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.3%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits22.2%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,182 · 3rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 38.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment38.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life50.5%
- All care steps completed44.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer45%
- Heart and circulatory disease14%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Clay County Health Department in Flora
The Clay County Health Department serves families in Flora, Illinois. This provider offers hospice services as a freestanding agency. They have been certified by Medicare since July 2003. This length of service shows a long history of care in the local community. The agency operates under government oversight. Choosing a local provider often helps families stay close to their loved ones during difficult times. They focus on providing support directly in the region. This agency is a clear option for those needing end-of-life care in Clay County.
About Clay County Health Department
This hospice operates as a government agency. It has maintained its Medicare certification for over two decades. That is a long time. Medicare certification means the provider must follow strict rules for safety and care quality. Government oversight provides an extra layer of public accountability for these services. Families should know that this provider has a small staff team. They employ three people in total, which includes two registered nurses. They do not have physicians on their direct payroll. This is a common structure for smaller, local health departments. Understanding how a team is built helps you know who will visit your home. You can ask them about how they coordinate with your primary doctor for medical oversight. They are there to support your family goals.
Quality of Care
What Is Hospice Care Like in Flora?
Hospice care in Flora focuses on comfort and quality of life. It is not about curing an illness. Instead, the team works to manage pain and symptoms. They provide care wherever you call home. This could be a private house or a care facility. The team for this agency includes two registered nurses. These nurses handle the day-to-day medical needs of the patient. They visit to check on symptoms and offer guidance to family caregivers. Because they have a small team, you will likely get to know your nurse very well. The goal is to keep the patient comfortable and peaceful. They work with your existing doctors to create a plan that fits your specific needs. It is a team effort. You are a key part of that team.
What to Ask When Choosing a Hospice Provider
Choosing care is a big step. You should feel comfortable with the people entering your home. Start by asking how they handle emergencies after business hours. You need to know who to call at night. Ask how often a nurse will visit your home each week. Find out how they manage pain and other symptoms. You should also ask how they support family caregivers who are tired. It helps to ask how they coordinate with your own doctor. Good communication is the key to a smooth experience. Do not feel rushed when you ask these questions. You have the right to get clear answers. Take notes so you can compare the answers later. Keep things simple and focus on what matters most to your family.
Preserve Your Family Stories
Your family history is a treasure. We provide tools to help you record memories and stories while you have the time to share them together.
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Helpful Guides for Families
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Some stories are worth writing down
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