MOMENTS HOSPICE OF CHICAGO SOUTH LLC
Provider Information
- Address
- 545 PLAINFIELD RD, SUITE G-1
WILLOWBROOK, IL 60527 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 19, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
| Volunteers | 2 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MOMENTS HOSPICE OF CHICAGO SOUTH LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MOMENTS HOSPICE OF CHICAGO SOUTH LLC compares to hospices nationwide.
18.9 minutes
of nurse care per routine home care day, on average
That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.9 min
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.2%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits7.3%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.1%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.1%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,491 · 36th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 63.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life63.6%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer7%
- Dementia45%
- Heart and circulatory disease12%
- Lung and respiratory disease7%
- Stroke13%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Willowbrook
Moments Hospice of Chicago South LLC provides end-of-life care for families in Willowbrook, Illinois. They operate out of their office on Plainfield Road in DuPage County. Their team focuses on comfort, dignity, and support during a difficult time. Choosing hospice is a big decision for any family. This provider works to ensure your loved one feels safe and well-cared for in their final months. They offer a range of services designed to manage symptoms and improve quality of life every single day. The goal is simple: to help families spend more quality time together while the medical team handles the rest. It is about making every moment count when time matters most.
About Moments Hospice of Chicago South LLC
This hospice agency has been Medicare certified since November 19, 2021. As a for-profit organization, they operate under specific federal guidelines to ensure they meet high care standards. You might wonder what that means for your family. It means they must follow strict rules to keep their certification. They have been serving the Willowbrook area for a few years now. That said, it is always smart to meet with their team to see if they are the right fit for your specific needs. What most people don't realize is that all hospices must provide the same basic level of care under Medicare rules. The difference usually comes down to their staff and their philosophy of care. Take your time to interview them and ask about their approach to pain relief and emotional support for your loved ones.
Understanding Hospice Care in Willowbrook
Living in DuPage County, you have access to several hospice providers. Hospice is not just about the end of life; it is about living as well as possible. The team usually includes nurses, doctors, social workers, and volunteers. They can come to your home or a nursing facility. The thing is, many families wait too long to start these services. You do not need to wait for the very last days to ask for help. Getting support early can make a huge difference in how your loved one feels. And it gives the family members a chance to step back from the role of caregiver. That way, you can go back to being a son, daughter, or spouse again. It is a support system that wraps around the whole family, not just the patient.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when picking a hospice team. Start by asking clear questions to help you feel confident in your choice. First, ask how quickly they can get a nurse to your home if a crisis happens at night. You need to know that help is available 24/7. Second, ask how they handle pain and other uncomfortable symptoms. They should have a clear plan for keeping your loved one comfortable. Third, ask how they support the family emotionally and spiritually. Do they offer grief counseling? And finally, ask if they have volunteers who can sit with your loved one to give you a break. These questions will help you see if their values match what your family needs. Take notes during your talk so you can compare your options later.
Preserve Your Family’s Story
During this time, the stories and memories you share become your most precious treasure. Start recording these moments today so they can be kept safe for future generations.
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CLAY COUNTY HEALTH DEPARTMENT
UNITY HOSPICE OF GREATER ST LOUIS
SARAH BUSH LINCOLN HOSPICE
OASIS HOSPICE & PALLIATIVE CARE INC
BLESSING HOSPICE
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
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What Nearly 17,000 Hospice Inspection Reports Reveal
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Hospice vs Palliative Care: Understanding the Difference
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.