ARDENT HOSPICE & PALLIATIVE CARE SOUTHERN ILLINOIS, INC.
Provider Information
- Address
- 732 SUSSEX WAY, STE B
O'FALLON, IL 62269 - Medicare Certified Since
- May 6, 2024
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 1 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ARDENT HOSPICE & PALLIATIVE CARE SOUTHERN ILLINOIS, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2024.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ARDENT HOSPICE & PALLIATIVE CARE SOUTHERN ILLINOIS, INC. compares to hospices nationwide.
4
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 94.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening94.2%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- All care steps completed94.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia52%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Ardent Hospice and Palliative Care
Ardent Hospice and Palliative Care Southern Illinois provides end-of-life services to residents in O'Fallon, Illinois. This freestanding hospice provider operates as a for-profit organization. They have been active in the St. Clair County area since May 2024. The team holds accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient care and safety. Families can expect a local team focused on comfort and support during a difficult time. Their office sits on Sussex Way for easy access. They work hard to meet the needs of those they serve in the region. It is a new provider in the Illinois hospice market.
About Ardent Hospice and Palliative Care Southern Illinois
This provider operates as a for-profit entity. They earned Medicare certification in May 2024. The Accreditation Commission for Health Care reviews their processes. This group checks that the agency follows strict rules for medical care. They look at how the staff manages medication and patient comfort. Accreditation matters because it proves a third party reviewed their work. It confirms the agency aims for high standards. Families should know that this is a small team. They employ five people in total. This includes two registered nurses and one physician. They do not currently use volunteers for their programs. Small teams often build close bonds with the people they help. You should ask how they plan to handle your specific care needs.
Quality Ratings Update
What Is Hospice Care Like in O'Fallon?
Hospice care in O'Fallon focuses on comfort rather than a cure for illness. The team visits the home to provide medical support and pain management. At Ardent Hospice and Palliative Care, the staff includes two registered nurses and one physician. These professionals manage the daily health needs of the patient. They also help family members learn how to provide basic care. The goal is to keep the patient in their own home as long as possible. This approach provides a sense of peace for many families. Medical experts visit often to adjust plans based on how the patient feels each day. Having a dedicated doctor and nurses ensures that changes in health get quick attention. It is a team effort to improve the quality of life.
What to Ask When Choosing a Hospice Provider
- How quickly can a nurse get to my home if an emergency happens at night?
- What specific training does your team have for managing complex pain?
- How do you support family members who feel tired or overwhelmed by caregiving?
- Can you explain how the physician and nurses share information with my regular doctor?
Ask these questions to get a clear picture of their daily routines. You want to know who will show up at your door. Be sure to ask about their weekend and holiday coverage plans as well. A good agency will answer these questions with patience and honesty. Take notes during your meeting so you remember the details later. You need to feel comfortable with the people entering your home.
Keep Your Family Memories Safe
Your loved one has a lifetime of stories that deserve to be saved. Start recording these precious memories today to share with future generations.
Preserve StoriesOther Hospice Providers Nearby
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.