HospiceScout

STAR HOSPICE

For-ProfitACHC AccreditedHome Health Agency

Provider Information

Address
36100 N BROOKSIDE DR, STE 101
GURNEE, IL 60031
Ownership Type
For-Profit
Medicare Certified Since
April 24, 1991

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for STAR HOSPICE
RoleStaff Count
Registered Nurses (RN)5
Physicians2

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what STAR HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how STAR HOSPICE compares to hospices nationwide.

11.9 minutes

of nurse care per routine home care day, on average

That is the 46th percentile among hospices nationally. The national median is about 12 minutes.

54

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.9 min

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.1%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits32.9%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.9%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months26.3%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.6%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.6%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)88th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,704 · 49th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.4%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life69%
  • All care steps completed99.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia16%
  • Heart and circulatory disease17%
  • Lung and respiratory disease18%
  • Stroke16%
  • Other conditions20%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

STAR HOSPICE in GURNEE

STAR HOSPICE serves families across the GURNEE, Illinois area. They provide end-of-life care focused on comfort and dignity for patients facing serious illnesses. The team at this facility works to manage pain and support emotional needs during a difficult time. It is a local option for those living in Lake County who want compassionate care near home. They offer a full range of hospice services to help patients stay comfortable in their own surroundings. This is a big help for families who want to keep their loved ones close by. Their team aims to provide peace of mind through skilled medical support and personal attention. Choosing the right care is hard. STAR HOSPICE makes that choice a bit easier for people in GURNEE.

About STAR HOSPICE

STAR HOSPICE is a for-profit provider that has been Medicare certified since April 24, 1991. That is over three decades of service to the community. That’s a long time to build trust. When you look at their history, you see a team that has stayed in the field for many years. For-profit status means they operate as a business, but they must still meet strict federal rules to keep their Medicare certification. Families should know that Medicare checks these providers often to ensure they follow safety and quality standards. You can feel better knowing they have been in the system for such a long time. It shows they have the experience to handle the complex needs of patients and their families. They have seen a lot of change, but their goal of providing care remains the same.

Top-Tier Quality Care

STAR HOSPICE holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care based on the Hospice Care Index. This means they perform very well in areas like pain management and patient visits.

Understanding Hospice Care in GURNEE

Hospice is not about giving up. It is about choosing to focus on quality of life. In GURNEE, families have several options for end-of-life support. The main goal is to treat the person, not just the illness. This includes managing pain and helping with daily tasks. Many people think hospice only happens in a hospital, but that is rarely the case. Most care actually happens in the patient's own home. This keeps the environment familiar and calm. The thing is, hospice is a team effort. You get nurses, doctors, and social workers all working toward the same goal. They help with the medical side, but they also offer support for the spirit. It is a vital resource for anyone facing a terminal diagnosis in Lake County.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal process. You should start by asking how quickly they can respond to an emergency. You need to know that help is just a phone call away, day or night. Ask how often the nurse will visit the home. It is also smart to ask about their experience with your specific diagnosis. You want a team that knows what to expect. Finally, ask what happens if the patient needs more care than the home can provide. Do they have a partner hospital? Knowing the answer to these things helps you feel more in control. Take your time with these questions. You deserve to feel confident in the team you invite into your home.

Preserve Your Family’s History

Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those precious memories before they fade away.

Start Recording Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.