HospiceScout

VITAS HEALTHCARE CORPORATION OF ILLINOIS

Provider Information

Address
580 WATERS EDGE LANE , SUITE 100
LOMBARD, IL 60148
Ownership Type
For-Profit
Medicare Certified Since
February 1, 1988

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care in Lombard

VITAS Healthcare Corporation of Illinois provides hospice services to families throughout Lombard and the DuPage County area. Their office is located at 580 Waters Edge Lane. They offer end-of-life care focused on comfort and dignity for patients and their loved ones. This care team helps manage pain and symptoms while supporting the emotional needs of the entire family. Choosing a provider is a big decision during a tough time. It helps to have a team that is nearby and ready to serve your specific needs. They have been helping the community since 1988, which is a long time to build local trust. That said, you should always look at the details to see if they are the right fit for your specific situation. Every family has different goals for care, and finding a team that aligns with those goals is the most important step in the process.

About VITAS Healthcare Corporation of Illinois

VITAS Healthcare Corporation of Illinois operates as a for-profit hospice provider. They have been Medicare certified since February 1988. This long history shows they have deep experience in meeting federal standards for hospice care. When you look at for-profit providers, the main thing to know is that they still follow the same core rules for quality as any other hospice. They focus on delivering care in the home or other settings to keep patients comfortable. What most people don't realize is that these providers are subject to regular federal reviews to keep their certification. This ensures they meet safety and care standards set by Medicare. You should check their current ratings to see how they perform compared to others. It is helpful to ask the provider how their team handles daily care needs for patients in the Lombard area. They should be able to explain their approach to your family clearly.

Quality Rating Insight

This provider holds an overall rating of 4.5 out of 5 stars. Their quality of care score is also 4.5 stars, which shows they do a great job with medical and symptom management. However, their patient satisfaction score is 2 out of 5 stars. This suggests that while their clinical care is strong, some families have felt their communication or support could be improved.

Understanding Hospice Care in Lombard

Hospice is about living well for as long as possible. In Lombard, families have access to several hospice agencies that serve DuPage County. The goal is to provide comfort, not to cure an illness. Most hospice care happens right where the patient lives. That could be your own home, an assisted living facility, or a nursing home. The team typically includes a doctor, a nurse, a social worker, and volunteers. They visit on a regular schedule to check on the patient. But they are also on call 24 hours a day if an emergency comes up. The big thing to remember is that you can choose your provider. You are not stuck with the first one you hear about. It is okay to interview a few different agencies. You want a team that listens to your concerns and answers your questions with kindness. That is the gold standard for good care.

What to Ask When Choosing a Hospice Provider

Asking the right questions can save you a lot of stress later. First, ask how quickly a nurse can get to your home if there is an urgent problem at night or on a weekend. Response time matters when someone is in pain. Second, ask how they support the family members, not just the patient. Grief support and respite care are important pieces of the puzzle. Third, ask about their experience with the specific illness your loved one has. Some teams have extra training for certain conditions. And finally, ask if they have enough staff to visit as often as you think you will need. Don't be afraid to be direct. A good hospice team will be happy to answer these questions honestly. They should make you feel heard and understood. If you don't feel comfortable after the talk, keep looking until you find the right match.

Preserve Your Family's Story

The stories and memories you share today are a gift for future generations. Capture those moments before they fade.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.