ST CROIX HOSPICE LOMBARD
Provider Information
- Address
- 333 E BUTTERFIELD RD, STE 100
LOMBARD, IL 60148 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 26, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
| Volunteers | 0 |
26
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ST CROIX HOSPICE LOMBARD reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ST CROIX HOSPICE LOMBARD compares to hospices nationwide.
13.3 minutes
of nurse care per routine home care day, on average
That is the 61st percentile among hospices nationally. The national median is about 12 minutes.
145
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.3 min
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.9%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits56.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care16.4%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.3%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.8%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,602 · 37th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life73.9%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia12%
- Heart and circulatory disease22%
- Lung and respiratory disease4%
- Stroke33%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care at St Croix Hospice Lombard
St Croix Hospice Lombard serves families across DuPage County from their office at 333 E Butterfield Rd. They offer hospice services designed to bring comfort and dignity to patients facing serious illness. This team focuses on managing pain and helping families navigate the emotional challenges of end-of-life care. Choosing the right hospice is a deeply personal decision. Having a local team nearby in Lombard can make a real difference during difficult weeks. They work to ensure patients feel safe and supported in their own surroundings. Whether you are just starting to look for care or need help right now, this team is ready to listen. It is about making every day count for the people who matter most to you.
About St Croix Hospice Lombard
This provider has been Medicare certified since October 26, 2005. That is nearly two decades of experience serving the local community. They operate as a for-profit organization. Some families prefer to ask about what this means for the care their loved one receives. The truth is that both non-profit and for-profit agencies must meet strict federal rules to keep their certification. St Croix Hospice Lombard maintains a focus on these standards to provide consistent care. When you meet with them, ask how they involve your family in the daily care plan. You should feel like a partner in the process. Understanding their history helps you see that they are a stable presence in the Lombard area. That is a big deal when you are looking for long-term support for your parent or spouse.
Quality Insights
Understanding Hospice Care in Lombard
Living in DuPage County gives you access to several hospice options. Hospice care is not just about medical equipment. It is about a team approach to comfort. You will likely work with nurses, aides, and social workers. They come to your home to help with symptoms and emotional needs. The thing is, many families wait too long to call for help. Hospice is most effective when the team has time to build a relationship with the patient. They can help with everything from managing pain to finding volunteers for extra visits. You do not have to do this alone. Local providers like those in Lombard have deep ties to the community. They know the local doctors and hospitals well. That makes the hand-off between hospital care and home care much smoother for everyone involved in the process.
What to Ask When Choosing a Hospice Provider
Picking a hospice team feels like a heavy task. Start by asking clear questions to get the answers you need. First, ask how quickly a nurse can get to your home if an urgent problem happens at night. You need to know that someone is always available. Second, ask how they handle pain management and if they have a specific approach to keeping a patient calm and comfortable. Third, ask how they support the family after the patient passes away. Grief support is a huge part of what good hospice teams provide. Finally, ask if they have volunteers who can sit with your loved one to give you a short break. You deserve a moment to catch your breath. Do not be afraid to ask these questions to any agency you talk with today.
Preserve Your Family's Story
Every life has a unique story worth saving for the future. We provide simple tools to help you record memories and wisdom to share with your family for years to come.
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