SERENITY ONE HOSPICE AND PALLIATIVE CARE LLC
Provider Information
- Address
- 2200 S MAIN ST, SUITE 212
LOMBARD, IL 60148 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 28, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 2 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY ONE HOSPICE AND PALLIATIVE CARE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY ONE HOSPICE AND PALLIATIVE CARE LLC compares to hospices nationwide.
8.7 minutes
of nurse care per routine home care day, on average
That is the 13th percentile among hospices nationally. The national median is about 12 minutes.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.7 min
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life76.2%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits89.3%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care18.2%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care27.3%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,088 · 66th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 12.5% of patients or more. Most hospices score above 90 percent.
- Pain screening41.7%
- Breathing difficulty screening79.2%
- Treatment preferences discussed95.8%
- Beliefs and values discussed66.7%
- All care steps completed12.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Stroke70%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Serenity One Hospice and Palliative Care LLC serves the Lombard area in Illinois. They provide hospice and palliative support for families facing serious illnesses. The team works hard to manage pain and improve daily comfort. That is their main goal. They operate out of their office on South Main Street. Their staff focuses on the physical and emotional needs of their patients. Choosing the right care team feels like a heavy task. But having local experts can make things much easier. They bring specialized care directly to where the patient lives. Whether in a home or a facility, they strive to be there when it matters most. It is about dignity and peace during a difficult time.
About SERENITY ONE HOSPICE AND PALLIATIVE CARE LLC
This provider is a for-profit organization serving families in DuPage County. They have been Medicare certified since August 28, 2017. That is nearly seven years of experience in the field. Medicare certification means they must follow strict rules set by the government. This ensures a baseline of quality for the care they provide. Families should look into their history and see if it fits their specific needs. What most people do not realize is that all Medicare-certified hospices must offer the same core services. This includes nursing, medical equipment, and grief support. Serenity One operates with a focus on their specific community in Lombard. They understand the local landscape well. When you call them, you are talking to a team that knows your area. That local connection often makes a difference in response times and community trust.
Understanding Hospice Care in LOMBARD
Lombard families have several options when choosing end-of-life care. Hospice is not just about the end of life. It is about how you live during that time. The goal is to keep the patient pain-free and comfortable. Most care happens in the patient's own home. This keeps them near their familiar things and family members. It is a very personal choice. The thing is, hospice is a team effort. You get a doctor, a nurse, and a social worker. They all work together to support the patient and the family. Many people think hospice means giving up. That is simply not true. It means choosing to focus on quality of life instead of aggressive cures. It is a shift in focus. And it can bring a lot of relief to everyone involved in the daily routine.
What to Ask When Choosing a Hospice Provider
Picking a provider is a big decision. You want to feel good about the team you invite into your home. Start by asking how quickly they can respond to a middle-of-the-night emergency. That matters. Ask how often the nurse will visit your loved one each week. It is also smart to ask about their staff's experience with specific conditions. Do they have training for your loved one's specific diagnosis? You should also ask how they support family members with grief. Do they offer counseling sessions? Are there support groups available? You deserve clear answers to these questions. Do not be afraid to ask for details. A good provider will be happy to explain their process. They want you to feel comfortable and informed. Trust your gut during these talks. If something feels off, keep asking until you are satisfied.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping. Take time to record their unique history and share the stories that define your family's bond.
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