HospiceScout

SERENITY ONE HOSPICE AND PALLIATIVE CARE LLC

Provider Information

Address
2200 S MAIN ST, SUITE 212
LOMBARD, IL 60148
Ownership Type
For-Profit
Medicare Certified Since
August 28, 2017

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support for Your Loved Ones

Serenity One Hospice and Palliative Care LLC serves the Lombard area in Illinois. They provide hospice and palliative support for families facing serious illnesses. The team works hard to manage pain and improve daily comfort. That is their main goal. They operate out of their office on South Main Street. Their staff focuses on the physical and emotional needs of their patients. Choosing the right care team feels like a heavy task. But having local experts can make things much easier. They bring specialized care directly to where the patient lives. Whether in a home or a facility, they strive to be there when it matters most. It is about dignity and peace during a difficult time.

About SERENITY ONE HOSPICE AND PALLIATIVE CARE LLC

This provider is a for-profit organization serving families in DuPage County. They have been Medicare certified since August 28, 2017. That is nearly seven years of experience in the field. Medicare certification means they must follow strict rules set by the government. This ensures a baseline of quality for the care they provide. Families should look into their history and see if it fits their specific needs. What most people do not realize is that all Medicare-certified hospices must offer the same core services. This includes nursing, medical equipment, and grief support. Serenity One operates with a focus on their specific community in Lombard. They understand the local landscape well. When you call them, you are talking to a team that knows your area. That local connection often makes a difference in response times and community trust.

Understanding Hospice Care in LOMBARD

Lombard families have several options when choosing end-of-life care. Hospice is not just about the end of life. It is about how you live during that time. The goal is to keep the patient pain-free and comfortable. Most care happens in the patient's own home. This keeps them near their familiar things and family members. It is a very personal choice. The thing is, hospice is a team effort. You get a doctor, a nurse, and a social worker. They all work together to support the patient and the family. Many people think hospice means giving up. That is simply not true. It means choosing to focus on quality of life instead of aggressive cures. It is a shift in focus. And it can bring a lot of relief to everyone involved in the daily routine.

What to Ask When Choosing a Hospice Provider

Picking a provider is a big decision. You want to feel good about the team you invite into your home. Start by asking how quickly they can respond to a middle-of-the-night emergency. That matters. Ask how often the nurse will visit your loved one each week. It is also smart to ask about their staff's experience with specific conditions. Do they have training for your loved one's specific diagnosis? You should also ask how they support family members with grief. Do they offer counseling sessions? Are there support groups available? You deserve clear answers to these questions. Do not be afraid to ask for details. A good provider will be happy to explain their process. They want you to feel comfortable and informed. Trust your gut during these talks. If something feels off, keep asking until you are satisfied.

Preserve Your Family Stories

Your loved one has a lifetime of memories worth keeping. Take time to record their unique history and share the stories that define your family's bond.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.