HospiceScout

FIVE STAR HOSPICE AND PALLIATIVE CARE LLC

Provider Information

Address
2500 WEST HIGGINS ROAD SUITE 1165
HOFFMAN ESTATES, IL 60169
Ownership Type
For-Profit
Medicare Certified Since
February 24, 2021

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Hoffman Estates

Five Star Hospice and Palliative Care LLC serves families throughout Hoffman Estates, Illinois. They provide specialized end-of-life care focused on comfort and dignity. Their team works in Cook County to help patients manage symptoms and find peace at home. Choosing the right support during a health crisis is a big decision. This provider offers both hospice and palliative services to meet different medical needs. They are ready to step in when you need expert care the most. The goal is always to keep your loved one comfortable and surrounded by family. It is about making every single day count. Whether you are just starting to look for help or need care right away, they are a local resource to consider. Getting the right team in place makes a world of difference for everyone involved.

About Five Star Hospice and Palliative Care LLC

This provider operates as a for-profit organization. They have been Medicare certified since February 24, 2021. That means they meet federal standards for the care they provide to patients. Being a for-profit agency is common in the hospice world. What matters most is how they treat the people in their care. The thing is, all Medicare-certified hospices must follow the same basic rules for patient safety. You can feel good knowing they passed the government check to earn their certification. They are located at 2500 West Higgins Road in Suite 1165. Having a local office is a huge plus for quick communication. You can reach their team at (847) 610-3188 if you have questions about their specific programs. They have been serving the community for a few years now. That experience helps them understand the local health landscape in Cook County well.

Quality Performance

Five Star Hospice and Palliative Care LLC holds a 4 out of 5 star overall rating from Medicare. They also earned 4 out of 5 stars for their quality of care based on the CMS Hospice Care Index. This shows a strong commitment to meeting high standards for their patients.

Understanding Hospice Care in Hoffman Estates

Hospice care is a special way to support people with serious illnesses. It is not just about medical help. It is about the whole person. In Hoffman Estates, families have access to several quality options for this type of support. Many people wait too long to ask for help. That is a mistake. Hospice can start as soon as a doctor says the life expectancy is six months or less. The team usually includes nurses, aides, and social workers. They visit your home to check on your loved one. They also provide equipment and medicine. The best part is that Medicare covers these services for most patients. You do not have to walk this path alone. There are professionals here to guide you through the hard parts of the journey. Talking to a provider early helps you plan for the days ahead with much less stress.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal choice. You should feel comfortable with the people entering your home. Here are a few questions to help you decide. First, ask how quickly they can respond to a call in the middle of the night. You need to know that help is available when things get tough. Second, ask how they handle pain and symptom management for your loved one. Every patient has different needs. Third, ask what kind of support they offer to family members after a loss. Grief support is a huge part of their job. And finally, ask how they communicate with your primary doctor. You want a team that works together to keep your loved one comfortable. Do not be afraid to ask these questions during your first meeting. A good hospice agency will be happy to answer them clearly and with kindness.

Preserve Your Family's Story

Your loved one has a lifetime of stories worth saving. We can help you capture those memories to share with future generations.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.