HEARTLAND HOSPICE (FAIRVIEW HEIGHTS)
Provider Information
- Address
- 333 SALEM PLACE, SUITE 165
FAIRVIEW HEIGHTS, IL 62208 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 2, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 21 |
| Physicians | 2 |
55
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (FAIRVIEW HEIGHTS) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (FAIRVIEW HEIGHTS) compares to hospices nationwide.
11.4 minutes
of nurse care per routine home care day, on average
That is the 40th percentile among hospices nationally. The national median is about 12 minutes.
143
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.4 min
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits63.9%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.9%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.1%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,716 · 43rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 43.4% of patients or more. Most hospices score above 90 percent.
- Pain screening97.9%
- Pain assessment97.9%
- Breathing difficulty screening98.1%
- Breathing difficulty treatment98%
- Treatment preferences discussed100%
- Beliefs and values discussed98.1%
- Bowel care for patients on opioids95.5%
- Visits in the last days of life43.4%
- All care steps completed92.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia15%
- Heart and circulatory disease17%
- Lung and respiratory disease6%
- Stroke31%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heartland Hospice in Fairview Heights
Heartland Hospice serves the Fairview Heights area from their office on Salem Place. This provider offers end-of-life care for patients in St. Clair County. They hold accreditation from the Community Health Accreditation Partner, known as CHAP. This group reviews hospice agencies to ensure they follow national standards for safety and quality. Families in Illinois looking for support during a serious illness have this local option available to them.
About Heartland Hospice
This is a for-profit hospice agency that started its Medicare certification in May of 2011. Being a freestanding hospice means they focus solely on end-of-life care rather than being part of a hospital system. The CHAP accreditation they maintain signals that an outside group has checked their clinical processes. This matters because it shows a commitment to external oversight. They employ 55 staff members, including 21 registered nurses and two physicians. This team size allows them to manage a steady caseload while keeping professional staff nearby. You should know that for-profit status is common in the hospice field today. It does not change the core mission of providing comfort, but it is a detail to keep in mind when you review their operations.
Quality of Care Summary
What Is Hospice Care Like in Fairview Heights?
Hospice care in this part of Illinois centers on keeping patients comfortable in their own homes. The goal is to manage pain and provide emotional support for the entire family unit. When you choose a local provider, you get access to a team that knows the area well. At this specific agency, the staff includes 21 registered nurses and two doctors. These professionals work together to address medical needs as they arise. Nurses often visit the home to check on symptoms and adjust care plans as needed. The physicians oversee the medical side of your loved one's care. Having this many nurses on staff helps the agency respond to shifts in a patient's health. It is a practical approach to care that prioritizes medical stability for those who need it most.
What to Ask When Choosing a Hospice Provider
You should ask questions to understand how a provider will fit your family needs. Start by asking how often a nurse will visit the home. You should also ask how the team handles pain medication changes after hours. It is good to know who you will call during the night if a problem occurs. Ask how they keep family members updated on changes in the patient condition. Finally, ask what specific support they offer for emotional or spiritual needs. These answers will help you see if their style matches your expectations. Do not be afraid to ask these questions during your first meeting. A good provider will be happy to give you clear and direct answers.
Preserve Your Family Stories
Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.
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