JOURNEYCARE - DEERFIELD
Provider Information
- Address
- 1717 DEERFIELD RD., SUITE 101
DEERFIELD, IL 60015 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 10, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 75 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 3 |
234
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what JOURNEYCARE - DEERFIELD reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how JOURNEYCARE - DEERFIELD compares to hospices nationwide.
9.8 minutes
of nurse care per routine home care day, on average
That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.
185
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.8 min
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.3%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.3%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.4%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.3%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,196 · 24th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 47% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life47%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer32%
- Dementia20%
- Heart and circulatory disease9%
- Lung and respiratory disease6%
- Stroke19%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of JourneyCare - Deerfield
JourneyCare - Deerfield serves the Deerfield, Illinois area from their office on Deerfield Road. They are a freestanding hospice provider offering end of life support to families in Lake County. This provider has been certified by Medicare since early 1989. They hold accreditation from The Joint Commission as well. Their team works to provide comfort for patients facing serious illness. This hospice operates as a for-profit organization. They aim to serve local needs while meeting federal standards for care. Choosing the right hospice is a major step. Families deserve clear facts about who will care for their loved ones.
About JourneyCare - Deerfield
This hospice is a for-profit provider that has maintained Medicare certification for over three decades. Being certified means they meet strict rules set by the government. The Joint Commission accreditation is a key detail to watch. This group checks hospitals and hospices to see if they follow high safety standards. It shows a commitment to quality. The team at this location includes 234 total employees. This count includes 75 registered nurses and 4 licensed practical nurses. They also have 3 physicians on staff to oversee medical needs. Having a large team often helps ensure that someone is available when problems arise. You should look at how these staff members work together to help patients feel comfortable. Small details in care often make the biggest difference for families during hard times. Ask how they manage their staffing levels to keep care consistent for every patient they serve.
Quality Performance Summary
What Is Hospice Care Like in Deerfield?
Hospice care in Deerfield focuses on comfort rather than a cure. The team works to manage pain and symptoms so patients can spend time with family. This provider uses a large staff to meet these needs. They employ 75 registered nurses and 3 doctors to guide care plans. This is a high number of nurses for one location. It suggests they have the resources to respond to changing health needs. Most hospice care happens in the patient's home, but some centers offer inpatient units. You should ask where they provide care and how they travel to homes in Lake County. The goal is always to keep the patient in a familiar space. A strong team helps make this possible. They should be able to answer your questions about how they handle emergencies after business hours. Quick responses are part of what makes hospice effective for families.
What to Ask When Choosing a Hospice Provider
Families have many things to consider when picking a hospice. You should start by asking how many nurses will be assigned to your loved one. It is also good to ask how they handle pain management at night. Another question is how they support family members who are grieving. You might ask if they have volunteers who can sit with patients. Finally, find out how they coordinate with your current primary doctor. Good communication is vital for a smooth experience. Do not feel rushed when you ask these questions. You have the right to get clear answers. Take notes so you can compare your options later. A good hospice will welcome these questions and answer them with patience and care.
Preserve Your Family Stories
Capture the life stories and memories of your loved ones before they are lost to time.
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