ACCORD HOSPICE
Provider Information
- Address
- 400 LAKE COOK RD, SUITE 223
DEERFIELD, IL 60015 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 11, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 1 |
| Volunteers | 2 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCORD HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCORD HOSPICE compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
106
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.8%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits72.5%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.2%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.7%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20.8%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,792 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 48.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment95.2%
- Breathing difficulty screening98.8%
- Breathing difficulty treatment99.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids97.6%
- Visits in the last days of life48.4%
- All care steps completed96.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia41%
- Heart and circulatory disease18%
- Lung and respiratory disease7%
- Stroke10%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at Accord Hospice
Accord Hospice provides end-of-life care for patients in Deerfield, Illinois. Their team serves families in Lake County by focusing on comfort and dignity. They work to manage pain and provide emotional support during a difficult time. Choosing hospice is a big decision for your family. This provider offers professional care to help patients live their final days with peace. They are located at 400 Lake Cook Road in Suite 223. The staff understands the local community needs and offers resources for those facing life-limiting illnesses. Their goal is to improve the quality of life for every patient they serve. Families can trust that this team is ready to offer support when it is needed most. They are a Medicare-certified hospice provider committed to high standards of care for all residents in the Deerfield area.
About Accord Hospice
Accord Hospice is a for-profit hospice provider serving the Deerfield community. They have been certified by Medicare since April 11, 2013. This long history shows their commitment to following federal quality standards over many years. When you look for a hospice, it helps to know how long they have been in business. Medicare certification means they meet strict rules for patient care and safety. Families should feel comfortable asking about their specific services and how they manage pain. Because they are a for-profit agency, they focus on meeting patient goals through a structured care plan. You can reach their office at (847) 780-4594 to ask questions about their team. Understanding their background helps you make a better choice for your loved one. Their focus remains on providing consistent and reliable support for families throughout Lake County and the surrounding neighborhoods.
Quality Performance
Understanding Hospice Care in Deerfield
Hospice care is a special way to support people with serious illnesses. It is not about giving up hope. Instead, it is about focusing on comfort and quality of life. In Deerfield, hospice teams travel to your home or a care facility. They bring nurses, doctors, and social workers to help manage symptoms. These teams also provide emotional support for the whole family. Many people think hospice is only for the last few days of life. This is not true. You can choose hospice much earlier to help manage pain and stress. Medicare covers the cost for eligible patients. This means families can focus on spending time together instead of worrying about bills. Local providers like Accord Hospice are here to help you navigate this path. They provide the medical tools and personal care needed to keep your loved one comfortable and safe at home.
What to Ask When Choosing a Hospice Provider
Picking the right hospice team is a very important step. You want to feel confident in the care your loved one will receive. Here are some simple questions to ask during your first meeting:
- How quickly can a nurse get to our home if we have an emergency?
- How does your team help manage pain and other difficult symptoms?
- What kind of emotional support do you offer to family members and caregivers?
- Can you explain how your team works with our current doctors?
Asking these questions helps you understand how the provider works. You should look for a team that listens to your concerns. They should explain things in a way that is easy to understand. Do not be afraid to ask for more information. A good provider will be happy to answer all your questions. They want you to feel supported and informed every step of the way.
Preserve Your Family Stories
This time is hard, but your family history is a beautiful gift. We can help you record and save the stories that matter most to you.
Start Your StoryOther Hospice Providers Nearby
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Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.