HospiceScout

COMPASSUS HOSPICE AND PALLIATIVE CARE-MACON

OtherACHC AccreditedFreestanding Hospice

Provider Information

Address
1100 NORTHSIDE DRIVE
MACON, GA 31210
Ownership Type
Other
Medicare Certified Since
June 26, 2008

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMPASSUS HOSPICE AND PALLIATIVE CARE-MACON
RoleStaff Count
Registered Nurses (RN)10
Physicians1
Volunteers8

29

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMPASSUS HOSPICE AND PALLIATIVE CARE-MACON reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMPASSUS HOSPICE AND PALLIATIVE CARE-MACON compares to hospices nationwide.

9.2 minutes

of nurse care per routine home care day, on average

That is the 17th percentile among hospices nationally. The national median is about 12 minutes.

97

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.2 min

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.7%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits58.8%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.4%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.8%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care20.6%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice6.9%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,131 · 40th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment99.5%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life52.4%
  • All care steps completed99.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer23%
  • Dementia20%
  • Heart and circulatory disease14%
  • Lung and respiratory disease21%
  • Stroke6%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Compassionate Care in Macon

Compassus Hospice and Palliative Care serves families throughout Macon, Georgia. They focus on comfort and quality of life for patients with serious illnesses. The team at their Northside Drive office works to manage pain and provide emotional support. Their goal is to help patients stay at home whenever possible. This care is about dignity and peace during a difficult season. Hospice is not just about the end of life; it is about living each day to the fullest. When you choose a provider, you are choosing a partner for your family's journey. Compassus brings a range of resources to Bibb County to ensure patients get the right care at the right time. They understand the local community and the specific needs of families in this area. It is a big decision, but you do not have to walk this path alone.

About COMPASSUS HOSPICE AND PALLIATIVE CARE-MACON

This provider has been Medicare certified since June 2008. That is over 15 years of experience serving the local community. They operate under an 'Other' ownership structure, which is common for many hospice providers today. What should you look for? First, consider how long they have been in the field. Longevity often suggests a stable team and consistent care practices. The thing is, every hospice is different. Some are part of large national networks, while others are small and local. Compassus brings national standards to their Macon location on Northside Drive. You should ask about their specific team members, like nurses and chaplains. Do they have someone available 24/7? Are they able to visit you at night? These are the real questions that matter when you are caring for a loved one at home. Always check if their approach aligns with your family's values.

Quality Overview

Compassus holds a strong 4 out of 5 stars for their overall quality of care based on CMS data. This score reflects their dedication to clinical excellence. However, their patient satisfaction score is currently 2 out of 5 stars. This survey measures how patients and families feel about their experience. It is worth talking to their team about these results. Ask them what they are doing to improve the family experience.

Understanding Hospice Care in Macon

Hospice care in Bibb County is a benefit provided through Medicare. It covers medicine, equipment, and visits from nurses and aides. Most people do not realize that hospice can happen wherever the patient calls home. This includes private houses, assisted living facilities, or nursing homes. The team works together to meet physical, emotional, and spiritual needs. And the best part? It is fully covered by Medicare for those who qualify. In Macon, you have several choices for care. Each provider has different strengths and a unique culture. Some might offer special music therapy or pet visits. Others might focus heavily on volunteer support. You need to find the group that feels right for your specific situation. Don't be afraid to interview two or three providers before you decide. It is your right to choose the best fit for your family.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a deeply personal task. You want to feel confident in the team entering your home. Start by asking these questions during your first meeting. First, ask: 'How quickly can a nurse get to our home if we have an emergency at 2:00 AM?' You need to know that help is truly available around the clock. Second, ask: 'How often will the hospice nurse visit my loved one each week?' Consistency matters for comfort and pain management. Third, ask: 'What kind of support is available for the family after the loss?' Grief support is a vital part of the hospice benefit. Finally, ask: 'How does your team handle medication changes?' You need clear answers that make sense to you. If a response feels vague or overly clinical, ask them to explain it again. A good provider will be patient and kind.

Preserve Your Family's Story

The stories and memories you share today are a gift for the future. We offer tools to help you record and save those precious moments for the next generation.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.