HospiceScout

ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE

Non-ProfitHospital

Provider Information

Address
6261 PEAKE ROAD, SUITE B
MACON, GA 31210
Ownership Type
Non-Profit
Medicare Certified Since
March 22, 1989

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE
RoleStaff Count
Registered Nurses (RN)25
Physicians4

42

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE compares to hospices nationwide.

11.2 minutes

of nurse care per routine home care day, on average

That is the 38th percentile among hospices nationally. The national median is about 12 minutes.

46

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.2 min

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.2%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.9%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits61%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care14.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care11.9%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.4%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)100th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,280 · 8th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.2%
  • Pain assessment97.1%
  • Breathing difficulty screening99.8%
  • Breathing difficulty treatment99.2%
  • Treatment preferences discussed99.4%
  • Beliefs and values discussed98.8%
  • Bowel care for patients on opioids98.5%
  • Visits in the last days of life69.4%
  • All care steps completed93.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer35%
  • Dementia13%
  • Heart and circulatory disease13%
  • Lung and respiratory disease17%
  • Stroke9%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Macon

Atrium Health Navicent Hospice Pine Pointe offers dedicated end-of-life care for residents in Macon, Georgia. They focus on comfort and support for patients facing serious illness. Their team works hard to improve the quality of life for every person they serve. They provide expert medical care alongside emotional and spiritual support. Families in the Bibb County area can rely on their experienced staff for guidance during difficult times. Choosing the right hospice is a big step for your loved one. This provider is committed to meeting the unique needs of your family with kindness and respect.

About Atrium Health Navicent Hospice Pine Pointe

Atrium Health Navicent Hospice Pine Pointe is a non-profit hospice provider located on Peake Road. They have been Medicare certified since March 22, 1989. This long history shows their steady dedication to the local community. Being a non-profit means they focus on patient needs rather than profit. Families should know that they meet strict federal standards for care. Their team is trained to manage pain and symptoms effectively. They also offer resources to help family members cope with grief. You can feel confident in their long-standing commitment to service in Macon. Their longevity reflects a deep understanding of what families need during their final months together.

High Quality Standards

This provider excels in quality. They hold a 4.5 out of 5 overall rating from Medicare. They also earned a perfect 5 out of 5 rating for patient satisfaction. This means families often feel very happy with the care their loved ones receive here.

Understanding Hospice Care in Macon

Hospice care is about living each day as fully as possible. It is not just about medical treatment. It is about comfort, dignity, and being with the people you love. In Macon, hospice teams come to your home or a facility. They bring medicine, equipment, and supplies directly to you. A nurse, a social worker, and a chaplain are often part of the team. They work together to address physical pain and emotional stress. Hospice helps you focus on what matters most to your family. You do not have to walk this path alone. Local providers are here to help you navigate these big changes with care and expert knowledge.

What to Ask When Choosing a Hospice Provider

Choosing a provider is an important decision for your family. You should feel comfortable asking many questions to find the right fit. Here are a few things to consider:

  • How quickly can your team reach our home if there is an emergency?
  • What kind of support do you offer to family members after a loss?
  • How do you manage pain and keep my loved one comfortable?
  • Can you explain how your team will work with our regular doctors?

Take your time with these questions. A good provider will be happy to give you clear answers. They want you to feel safe and informed. Trust your instincts when you meet with them. You deserve a team that listens to your concerns and respects your wishes.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We can help you save these stories for future generations to cherish forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.