ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE
Provider Information
- Address
- 6261 PEAKE ROAD, SUITE B
MACON, GA 31210 - Ownership Type
- Other
- Medicare Certified Since
- March 22, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Physicians | 4 |
42
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
46
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.9%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits61%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.4%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)100th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,280 · 8th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69.4% of patients or more. Most hospices score above 90 percent.
- Pain screening97.2%
- Pain assessment97.6%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.1%
- Treatment preferences discussed99.4%
- Beliefs and values discussed98.5%
- Bowel care for patients on opioids98.5%
- Visits in the last days of life69.4%
- All care steps completed92.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer35%
- Dementia13%
- Heart and circulatory disease13%
- Lung and respiratory disease17%
- Stroke9%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE
Atrium Health Navicent Hospice Pine Pointe serves families in Macon, Georgia. They provide end-of-life care focused on comfort and symptom management for patients and their loved ones. This provider is certified by Medicare, a status they have held since 1989. Their team works out of their office on Peake Road to support the local Bibb County community. Hospice care is a specialized medical service that shifts the focus from curing an illness to improving daily quality of life. It provides support when a life-limiting condition no longer responds to curative treatments. Choosing the right care team is an important step for any family. This provider offers services backed by decades of experience in the hospice field. They aim to support patients through every stage of their care plan with a dedicated medical team. Their long history of Medicare certification shows a consistent commitment to meeting federal safety and quality standards for hospice care providers.
About ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE
This provider operates under an other ownership structure. They have maintained their Medicare certification for over thirty years. That is a long time to serve a community. Medicare certification means they follow strict rules set by federal regulators. These rules cover everything from how they manage pain to how they handle patient records. Families should know that this provider is part of the hospital system. This connection can be useful if a patient needs to move between hospital care and home-based hospice services. The team is large enough to handle diverse needs, with 42 total employees on staff. This includes 25 registered nurses and 4 physicians. Having a high ratio of nurses means patients have more frequent access to skilled medical eyes. The staff works together to manage complex symptoms while keeping the patient as comfortable as possible. Knowing the size and makeup of the care team helps families understand the level of support they can expect during their time of need.
High Quality Standards
What Is Hospice Care Like in MACON?
Hospice care in Macon focuses on bringing professional medical support directly to the place a patient calls home. This could be a private house or an assisted living facility. The goal is to keep the patient in a familiar environment surrounded by people they love. Because this provider is a hospital-based program, they have strong ties to local medical resources. Their staff includes 25 registered nurses who travel to see patients. These nurses work with 4 physicians to create custom care plans for each person. They also coordinate with social workers to help families manage the emotional weight of a terminal illness. The team makes regular visits to check on the patient and adjust medications. This frequent contact helps catch changes in health early. It allows the team to respond quickly to new symptoms or concerns. Having a large team of nurses ensures that someone is always ready to answer questions or provide care when a sudden need arises in the home.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big decision for your family. You should ask questions that help you understand how they will care for your loved one. First, ask how quickly a nurse can get to the home if a symptom becomes hard to manage at night. Second, ask how the team coordinates with the patient's primary doctor to ensure everyone stays on the same page. Third, ask what kind of support they offer to family caregivers who might feel tired or overwhelmed. Finally, ask if they have experience with the specific condition the patient is facing. These questions help you see if their style of care matches your family's needs. Do not be afraid to ask for details about their response times. You deserve to know exactly how they will show up for you. A good provider will be happy to answer these questions clearly and with patience. They should make you feel heard and supported throughout the entire conversation.
Keep Your Family Stories Safe
Your loved one has a lifetime of memories. Use our simple tools to record their stories and preserve your family history for the future.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
10 Essential Hospice Questions for Evaluating Providers
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Starting Difficult Conversations: A Guide for Families
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.