HEARTLAND HOSPICE- MACON
Provider Information
- Address
- 5400 RIVERSIDE DRIVE STE 200
MACON, GA 31210 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 27, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Volunteers | 2 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE- MACON reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE- MACON compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
80
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.5%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits56.7%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.3%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,463 · 58th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.7% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment98.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids97.4%
- Visits in the last days of life70.7%
- All care steps completed96.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia22%
- Heart and circulatory disease21%
- Lung and respiratory disease13%
- Stroke25%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Macon
HEARTLAND HOSPICE- MACON serves families across the Bibb County area from their office on Riverside Drive. They offer expert end-of-life care focused on comfort and quality of life for your loved one. The team works to manage pain and provide emotional support for the whole family during a difficult time. That is the core goal of hospice care. They have been a certified Medicare provider since February 2003. This long history shows a deep commitment to serving the local community. Choosing a provider is a big decision, but having a local team you can trust makes a real difference. They bring care directly to where your loved one calls home. Whether that is a private house or a care facility, the goal remains the same. The team provides the physical and spiritual support needed to live each day with as much peace as possible.
About HEARTLAND HOSPICE- MACON
HEARTLAND HOSPICE- MACON operates as a for-profit hospice provider. Being Medicare-certified means they meet strict federal standards for safety and care. They have held this status for over two decades. That is a long time to build trust. What should you look for? You want a team that listens to your family's unique needs. They should explain every step of the process in plain language. The thing is, hospice is not just about the person who is ill. It is also about helping the family cope with the changes ahead. This provider has been active in Macon since 2003, which gives them a deep understanding of the local healthcare landscape. They work to coordinate with doctors and other specialists to make sure the care plan is always on track. You deserve a team that stays in constant communication with you.
Exceptional Quality Ratings
Understanding Hospice Care in Macon
Hospice care in Georgia is designed to help people live out their final months in comfort. It focuses on dignity rather than a cure for a disease. The team visits you at home to help with daily tasks and medical needs. Most people think hospice is only for the very last days, but it can actually start much sooner. Getting help early gives the team more time to build a bond with your family. That can lead to better pain control and less stress for everyone involved. The Medicare program covers these services for most seniors in Macon. You do not have to walk this path alone. Local providers like this one are trained to handle the medical and emotional challenges that come with a serious illness. They are there to answer the hard questions whenever they pop up.
What to Ask When Choosing a Hospice Provider
You have the right to interview any hospice provider before you sign up. Here are a few questions that will help you find the right fit for your family. Ask how quickly they can get a nurse to your home in an emergency. You also want to know how they handle pain management after hours. It is helpful to ask how often the nurse will visit your home each week. And do not be afraid to ask about their experience with your loved one's specific illness. A good provider will be happy to answer these questions clearly. They should never make you feel rushed or pressured. The goal is to find a team that feels like an extension of your own family. Trust your gut feeling after you talk to their staff. That is often the best indicator of a good partnership.
Preserve Your Family's History
The stories and memories you share are a gift for future generations. We help you capture these important moments during this meaningful time.
Start Preserving StoriesOther Hospice Providers Nearby
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