FAMILY HOSPICE
Provider Information
- Address
- 4562 FORSYTH ROAD, SUITE 4
MACON, GA 31210 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 13, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 6 |
23
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY HOSPICE compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
78
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.5%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55.2%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.6%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months20.5%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.8%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,701 · 27th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63% of patients or more. Most hospices score above 90 percent.
- Pain screening96.3%
- Pain assessment100%
- Breathing difficulty screening99.1%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids100%
- Visits in the last days of life63%
- All care steps completed94.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia32%
- Heart and circulatory disease19%
- Lung and respiratory disease11%
- Stroke7%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home in Macon
Family Hospice offers end-of-life care for residents in Macon, Georgia. They operate out of their office on Forsyth Road in Bibb County. Their team works to provide comfort and dignity when families need it most. Hospice is about more than just medicine. It is about supporting the whole person and their loved ones. They focus on pain control and emotional support to improve daily life. This care often happens wherever a person calls home. It is a dedicated service for those facing a life-limiting illness. Choosing the right partner for this journey is a big decision. Family Hospice is a resource for those in the Macon area seeking professional, compassionate end-of-life support.
About FAMILY HOSPICE
Family Hospice is a for-profit provider that has served the community since becoming Medicare certified on October 13, 2021. Being Medicare certified means they meet strict federal rules for safety and care. That is a big deal for families. It ensures the agency maintains a certain standard of service. For-profit status means they are a private business, but they must still follow the same quality guidelines as non-profits. Families should know that Medicare covers almost all hospice costs for eligible patients. This includes visits from nurses, aides, and social workers. You should always ask about their specific team members and how often they will visit your home. The goal is to provide a consistent plan that keeps your loved one comfortable. They have been active in the Macon area for a few years now. This gives them a clear understanding of the local healthcare landscape.
Understanding Hospice Care in MACON
Macon residents have access to several hospice options. The thing is, not all agencies are the same. Some are large national groups, while others are smaller, local teams. Hospice care in Bibb County focuses on comfort rather than a cure. It brings the doctor, nurse, and chaplain to you. This is very helpful for families who want to avoid frequent trips to the hospital. Most care occurs in a private home, but some agencies also serve nursing homes or assisted living centers. The key is to find a group that fits your family's values. You want a team that communicates clearly and responds quickly when things change. Do not be afraid to ask about their response times at night or on the weekends. Good hospice care should feel like a partnership between the experts and your family. It is about making every day count.
What to Ask When Choosing a Hospice Provider
Picking a hospice agency can feel heavy, but the right questions make it easier. First, ask how quickly a nurse can get to your home if a problem happens at night. You need to know that help is available 24/7. Second, ask what their team looks like. Will you see the same nurse often, or does the staff change a lot? Continuity of care helps build trust. Third, ask how they handle pain and other symptoms. You want to hear about their specific process for keeping your loved one calm and comfortable. Finally, ask if they provide extra support for the family, like grief counseling or volunteer help. These services are often overlooked but can be a huge comfort. Write these questions down before you call. It helps to have a list so you do not forget anything important during a stressful time.
Keep Their Stories Alive
Your loved one has a lifetime of memories worth saving. Start capturing their unique history and voice today to create a beautiful record for future generations.
Preserve MemoriesOther Hospice Providers Nearby
PRUITTHEALTH HOSPICE-MACON
HOSPICE CARE OPTIONS INC.
ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE
OPUSCARE OF GEORGIA
COMPASSUS HOSPICE AND PALLIATIVE CARE-MACON
AMEDISYS HOSPICE
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