PHOEBE SUMTER HOSPICE
Provider Information
- Address
- 126 EAST FURLOW STREET
AMERICUS, GA 31709 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 3, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 3 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PHOEBE SUMTER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PHOEBE SUMTER HOSPICE compares to hospices nationwide.
22.4 minutes
of nurse care per routine home care day, on average
That is the 97th percentile among hospices nationally. The national median is about 12 minutes.
17
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day22.4 min
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.3%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.5%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits29.8%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.7%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.2%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.5%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,572 · 7th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 90% of patients or more. Most hospices score above 90 percent.
- Pain screening95.3%
- Pain assessment100%
- Breathing difficulty screening99.3%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.3%
- Beliefs and values discussed100%
- Bowel care for patients on opioids90%
- Visits in the last days of life91.2%
- All care steps completed92.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia27%
- Heart and circulatory disease9%
- Lung and respiratory disease18%
- Stroke8%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
PHOEBE SUMTER HOSPICE in Americus
PHOEBE SUMTER HOSPICE serves the community of Americus, Georgia. This provider delivers essential end-of-life care to patients and their families in Sumter County. They focus on comfort, dignity, and quality of life during a very difficult time. The team works to manage pain and support the emotional needs of those they serve. Families in the area have access to these services right at home or in a care facility. It is a local choice for those seeking compassionate hospice support. The goal is always to keep the patient as comfortable as possible. That is the heart of what they do every single day.
About PHOEBE SUMTER HOSPICE
PHOEBE SUMTER HOSPICE is a for-profit provider. They have been Medicare certified since August 3, 1994. That is over three decades of experience in the field. When you look for a hospice, checking their history is a smart first step. Families should know that being Medicare certified means they meet federal standards for care. This provider is located at 126 East Furlow Street. You can reach their office directly at (229) 928-4000 to ask about their specific programs. Choosing a provider is a big decision for any family. You want to feel confident in the team you choose. They have been a part of the Americus health landscape for a long time. That kind of longevity often shows a deep commitment to the local community.
Quality Care Rating
Understanding Hospice Care in AMERICUS
Finding the right care in a small town like Americus is important. Hospice care is not just about medical help. It is about the whole person. The team includes nurses, social workers, and chaplains who work together. They visit the patient wherever they live. This could be a private home or a nursing facility. The thing is, hospice is meant for people with a life-limiting illness. It focuses on living life to the fullest for as long as possible. Many people wait too long to call for help. But the truth is, the earlier you start, the more support your family gets. You do not have to walk this path alone. There are professionals ready to step in and guide you through the process.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before you sign any paperwork. Here are a few things to keep in mind. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is available 24/7. Second, ask what kind of support they offer for the family after a loss. Grief counseling is a standard part of good hospice care. Third, ask how they handle pain management and symptoms. You want a team that is very responsive to changes in condition. Finally, ask if they have experience with your specific health needs. Every person is different. The right provider will be open and honest about what they can do for you. Never be afraid to ask for clarity.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those precious memories to share with future generations.
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