HEART OF GEORGIA HOSPICE, INC
Provider Information
- Address
- 103 WESTRIDGE DRIVE
WARNER ROBINS, GA 31088 - Ownership Type
- Non-Profit
- Medicare Certified Since
- July 24, 1986
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Physicians | 2 |
25
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART OF GEORGIA HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART OF GEORGIA HOSPICE, INC compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
23
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits56.1%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months20.8%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.2%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,203 · 15th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.2% of patients or more. Most hospices score above 90 percent.
- Pain screening98.1%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life64.2%
- All care steps completed97.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer39%
- Dementia14%
- Heart and circulatory disease23%
- Lung and respiratory disease10%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Warner Robins
Heart of Georgia Hospice, Inc. serves families throughout Warner Robins and the surrounding Houston County area. They offer specialized end-of-life care focused on comfort, dignity, and quality of life for patients. Their team works closely with families to manage symptoms and provide emotional support during a difficult season. Whether at home or in a facility, they aim to surround patients with peace. Choosing a partner for this journey is a big decision for any family. That is why having a team that truly listens matters so much. They have been a fixture in the community since 1986, providing steady support to those who need it most. It is a local non-profit organization dedicated to serving neighbors with care and kindness. When you choose them, you are choosing a provider with deep roots in Georgia.
About Heart of Georgia Hospice, Inc.
Heart of Georgia Hospice, Inc. operates as a non-profit organization in Warner Robins. Being non-profit often means that any extra funds go right back into the care and services they provide to patients. They have been Medicare certified since July 24, 1986. That is nearly four decades of service to the people of Houston County. Longevity like that speaks volumes about their commitment to the community. Families should know that this provider has met strict national standards for many years. It is not just about the medical care they offer, but the way they treat the people they serve. They focus on the whole person, not just the illness. And that makes a real difference in how a patient feels each day. You want to feel confident that your loved one is in good hands. Their long history of service is a strong sign of stability.
Top-Rated Care
Understanding Hospice Care in Warner Robins
Hospice care is about helping people live their final days with as much comfort as possible. In Warner Robins, you have access to teams that include doctors, nurses, and social workers. They all work together to ease pain and help with the emotional toll of a serious illness. The thing is, many people wait too long to start these services. Starting early allows the team to build a real relationship with your loved one. It also gives the family more time to lean on the experts for help. Hospice is not about giving up. It is about choosing to focus on quality of life and making every moment count. You can get care in your own home or in a nursing facility. The goal is always to keep the patient in a place where they feel safe and loved.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice can feel like a heavy task. But you don't have to guess your way through it. Here are a few questions that will help you get the answers you need. First, ask how quickly a nurse can get to your home if an emergency happens at night. You should also ask how they help family members cope with the stress of caregiving. It is also good to ask if they have volunteers who can sit with your loved one for a few hours. This gives you a chance to rest or run errands. Ask them how they manage pain and other symptoms to keep your loved one comfortable. Be sure to ask about their experience with your specific health needs. A good provider will be happy to answer all these questions clearly. Don't settle for vague responses.
Preserve Your Family's Story
The time you spend with your loved one is precious. Capture their memories, wisdom, and life stories to keep their legacy alive for generations to come.
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