GENTIVA
Provider Information
- Address
- 432 EAST SHOTWELL STREET
BAINBRIDGE, GA 39819 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 23, 1997
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 3 |
26
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
9.5 minutes
of nurse care per routine home care day, on average
That is the 20th percentile among hospices nationally. The national median is about 12 minutes.
66
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.5 min
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.4%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits39%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.7%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months54.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.3%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,040 · 61st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 43.7% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment100%
- Breathing difficulty screening99%
- Breathing difficulty treatment96.3%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life43.7%
- All care steps completed96.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia22%
- Heart and circulatory disease29%
- Lung and respiratory disease13%
- Stroke6%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves families in Bainbridge, Georgia, from their office on East Shotwell Street. They provide specialized hospice care for those facing life-limiting illnesses. The team focuses on comfort, dignity, and support for the entire family unit. Hospice is about living each day as fully as possible. It is not just about the end of life; it is about the quality of that life. The staff works hard to manage pain and help with emotional needs. Families in Decatur County often look for local options that offer reliable, compassionate care. GENTIVA has been part of the local healthcare landscape for many years. They bring a professional approach to home-based care. That said, finding the right provider is a deeply personal journey. This team is ready to guide you through the process whenever you are ready to reach out for support.
About GENTIVA
GENTIVA operates as a for-profit hospice provider. They earned their Medicare certification on May 23, 1997. That is over twenty-five years of experience serving the community. Certification means they follow strict federal rules for patient care. It also means they meet specific quality standards set by Medicare. When you pick a for-profit provider, you are choosing a team that often has access to broader resources. But what really matters is how they treat your loved one on a daily basis. The Bainbridge office handles the daily needs of patients in the area. They coordinate with doctors to ensure care plans are current and effective. Families should feel comfortable asking about their specific services. You deserve to know exactly how they will support your family during this difficult time. It is a big decision, so take your time to learn about their team and their philosophy of care.
Exceptional Quality Ratings
Understanding Hospice Care in Bainbridge
Decatur County families have access to several hospice options. Choosing the right one can feel like a heavy task. The goal of any hospice provider is to lower stress for the patient and their loved ones. In Bainbridge, care often happens in your own home. This keeps the patient in a familiar, comforting space. Hospice teams include nurses, aides, and social workers. They visit regularly to check on the patient's condition. What most people do not realize is that hospice also provides support for the family after a loss. It is a complete circle of care. The thing is, you do not have to do this alone. You can call providers to ask about their specific coverage area and staff availability. Getting answers early can help you feel more in control. Knowledge is truly your best tool when making these important family decisions.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Start by talking to the team about their response times. How quickly can a nurse get to your home after a middle-of-the-night call? This is vital for your peace of mind. Ask who will be part of your regular care team. Will you see the same nurse every week? Consistency builds trust, which is so important during this time. You should also ask about their volunteer program. Volunteers can offer extra companionship and help with small chores. Finally, ask how they handle changes in the patient's condition. A good provider will have a clear plan for when symptoms get worse. Do not settle for vague answers. You need a team that is open, honest, and ready to walk beside you. Take notes during your calls to keep the information organized and clear.
Preserve Your Family's Unique Story
Your loved one has a lifetime of memories and wisdom to share. Capturing these stories now creates a beautiful gift for future generations to cherish forever.
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