HospiceScout

GENTIVA

Provider Information

Address
432 EAST SHOTWELL STREET
BAINBRIDGE, GA 39819
Ownership Type
For-Profit
Medicare Certified Since
May 23, 1997

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at GENTIVA

GENTIVA serves families in Bainbridge, Georgia, from their office on East Shotwell Street. They provide specialized hospice care for those facing life-limiting illnesses. The team focuses on comfort, dignity, and support for the entire family unit. Hospice is about living each day as fully as possible. It is not just about the end of life; it is about the quality of that life. The staff works hard to manage pain and help with emotional needs. Families in Decatur County often look for local options that offer reliable, compassionate care. GENTIVA has been part of the local healthcare landscape for many years. They bring a professional approach to home-based care. That said, finding the right provider is a deeply personal journey. This team is ready to guide you through the process whenever you are ready to reach out for support.

About GENTIVA

GENTIVA operates as a for-profit hospice provider. They earned their Medicare certification on May 23, 1997. That is over twenty-five years of experience serving the community. Certification means they follow strict federal rules for patient care. It also means they meet specific quality standards set by Medicare. When you pick a for-profit provider, you are choosing a team that often has access to broader resources. But what really matters is how they treat your loved one on a daily basis. The Bainbridge office handles the daily needs of patients in the area. They coordinate with doctors to ensure care plans are current and effective. Families should feel comfortable asking about their specific services. You deserve to know exactly how they will support your family during this difficult time. It is a big decision, so take your time to learn about their team and their philosophy of care.

Exceptional Quality Ratings

GENTIVA holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care. This rating comes from the CMS Hospice Care Index, which measures how well a provider manages patient symptoms and needs. It is a clear sign of their commitment to high standards.

Understanding Hospice Care in Bainbridge

Decatur County families have access to several hospice options. Choosing the right one can feel like a heavy task. The goal of any hospice provider is to lower stress for the patient and their loved ones. In Bainbridge, care often happens in your own home. This keeps the patient in a familiar, comforting space. Hospice teams include nurses, aides, and social workers. They visit regularly to check on the patient's condition. What most people do not realize is that hospice also provides support for the family after a loss. It is a complete circle of care. The thing is, you do not have to do this alone. You can call providers to ask about their specific coverage area and staff availability. Getting answers early can help you feel more in control. Knowledge is truly your best tool when making these important family decisions.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions. Start by talking to the team about their response times. How quickly can a nurse get to your home after a middle-of-the-night call? This is vital for your peace of mind. Ask who will be part of your regular care team. Will you see the same nurse every week? Consistency builds trust, which is so important during this time. You should also ask about their volunteer program. Volunteers can offer extra companionship and help with small chores. Finally, ask how they handle changes in the patient's condition. A good provider will have a clear plan for when symptoms get worse. Do not settle for vague answers. You need a team that is open, honest, and ready to walk beside you. Take notes during your calls to keep the information organized and clear.

Preserve Your Family's Unique Story

Your loved one has a lifetime of memories and wisdom to share. Capturing these stories now creates a beautiful gift for future generations to cherish forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.