24-7 QUALITY HOSPICE CARE, INC
Provider Information
- Address
- 2659 TOWNSGATE ROAD, SUITE #128
WESTLAKE VILLAGE, CA 91361 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 9, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what 24-7 QUALITY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how 24-7 QUALITY HOSPICE CARE, INC compares to hospices nationwide.
20.7 minutes
of nurse care per routine home care day, on average
That is the 96th percentile among hospices nationally. The national median is about 12 minutes.
2
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day20.7 min
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.6%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits12.5%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care18.2%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months72.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,769 · 43rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Westlake Village
24-7 Quality Hospice Care, Inc serves families in Westlake Village and surrounding areas in Ventura County. This provider offers end-of-life support and comfort services. They earned accreditation from the Joint Commission, which shows they meet high standards for safety and care. They have been Medicare certified since late 2013. Their team aims to help patients manage symptoms while staying in a familiar home setting. Families often look for providers that hold these types of quality credentials. This hospice is a freestanding organization that focuses on specific care goals. They use a team-based approach to ensure that medical needs are met with precision. It is a local choice for those seeking professional support during a difficult season of life. They work to keep patients comfortable every day.
About 24-7 Quality Hospice Care, Inc
This hospice operates as a for-profit provider. It has served the community since 2013 under federal Medicare standards. The Joint Commission accreditation is a badge of honor for the facility. This group checks providers to make sure they follow strict rules for patient safety and clinical excellence. Their team includes two physicians, two registered nurses, and two licensed practical nurses. With eight employees total, they keep their team focused on individual care plans. You should know that accreditation requires a rigorous review process every few years. It shows the agency wants to maintain high quality. When a provider earns this status, it means they open their doors to outside experts who verify their work. This is a positive sign for families who want to ensure their loved ones get consistent, professional care that aligns with national best practices.
High Quality Standards
What Is Hospice Care Like in Westlake Village?
Hospice care in this part of Ventura County focuses on comfort and dignity. The goal is to manage pain and provide emotional support for the entire family. 24-7 Quality Hospice Care, Inc uses a small, dedicated staff to deliver these services. Their team consists of eight members, including doctors and nurses who specialize in end-of-life care. They visit patients where they live. That might be a private home or a care facility. The staff members coordinate with your primary doctor to ensure everyone stays on the same page. This keeps the care plan clear. They handle medicine, supplies, and equipment so you do not have to worry about the logistics. It is a practical way to support a loved one. By using local professionals, families get quick responses when needs change. The service allows people to focus on their time together instead of the stress of medical tasks.
What to Ask When Choosing a Hospice Provider
Finding the right fit takes time. Start by asking how quickly a nurse can arrive if an emergency happens at night. You should also ask how the team will help manage specific symptoms like pain or trouble breathing. It is smart to ask who will be the main contact person for your family. This helps you avoid confusion. Ask how often the staff will visit the home during a typical week. You might also want to know if they provide support for family members after a loss occurs. These questions help you understand the level of attention your loved one will receive. Write down the answers so you can compare your options later. Do not feel rushed. You deserve to have clear information before making a choice that affects your family. Good providers will welcome these questions and answer them with patience and honesty.
Preserve Your Family Stories
Capturing memories is a meaningful way to honor the people who matter most to you. Start recording your family history today.
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