24-7 QUALITY HOSPICE CARE, INC
Provider Information
- Address
- 2659 TOWNSGATE ROAD, SUITE #128
WESTLAKE VILLAGE, CA 91361 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 9, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what 24-7 QUALITY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how 24-7 QUALITY HOSPICE CARE, INC compares to hospices nationwide.
20.7 minutes
of nurse care per routine home care day, on average
That is the 96th percentile among hospices nationally. The national median is about 12 minutes.
2
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day20.7 min
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.6%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits12.5%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care18.2%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months72.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,769 · 43rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Westlake Village
24-7 Quality Hospice Care, Inc serves the community of Westlake Village, California. This provider offers end of life support for patients and their families. They have earned accreditation from The Joint Commission. This means they meet high standards for safety and patient care. The office is at 2659 Towngate Road, Suite 128. They have served the area since 2013 under Medicare certification.
About 24-7 Quality Hospice Care, Inc
This provider operates as a for-profit hospice. They have been Medicare certified for over a decade. Accreditation from The Joint Commission adds a layer of oversight to their work. This group reviews hospice agencies to ensure they follow national safety rules. Most families find this extra step reassuring. The team is small, with eight total employees on staff. This includes two registered nurses, two licensed practical nurses, and two doctors. Having a small, dedicated team can lead to more personal attention. You should feel comfortable asking about how they manage care. They have maintained strong quality ratings from federal data systems. Their marks for quality of care are high. This reflects how well they manage symptoms and patient needs. It is a good sign of their commitment to their work.
Quality Performance
What Is Hospice Care Like in Westlake Village?
Hospice care in Ventura County focuses on comfort and dignity. The goal is to improve quality of life when a cure is no longer the main focus. In Westlake Village, care usually happens right where the patient lives. This could be a private home or a care facility. 24-7 Quality Hospice Care, Inc provides a team-based approach to this care. Their staff includes two registered nurses and two licensed practical nurses. Two doctors also work with the group to guide medical decisions. This team works together to manage pain and other difficult symptoms. They also offer emotional and social support. The care plan changes based on what the patient and family need at that time. It is a flexible way to handle health challenges near the end of life. You can ask them how they coordinate with your local doctors.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you pick a team. Start by asking how they handle medical emergencies after hours. It is helpful to know who you will call at night. Ask how often a nurse will visit the home. You should also ask how they help family caregivers manage daily tasks. Ask how they keep your primary doctor in the loop about your care. Finally, ask what happens if your needs change suddenly. A good provider will have clear answers for all these points. They should be happy to talk through your concerns. Do not feel rushed during these talks. You deserve to understand exactly how they will support your loved one. Take your time to get the information you need to make a choice.
Preserve Your Family Stories
The time you spend with family is precious. Creating a record of stories and memories can provide comfort for generations to come. Learn how to capture these important moments easily.
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