GENTIVA
Provider Information
- Address
- 5080 SHOREHAM PLACE SUITE 105
SAN DIEGO, CA 92122 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 24, 1998
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 24 |
| Licensed Practical Nurses (LPN) | 8 |
| Volunteers | 30 |
61
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
13.6 minutes
of nurse care per routine home care day, on average
That is the 64th percentile among hospices nationally. The national median is about 12 minutes.
67
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.6 min
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.1%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits25.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.5%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months31.7%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.8%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.7%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,184 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.7%
- Visits in the last days of life63.8%
- All care steps completed98.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia8%
- Heart and circulatory disease17%
- Lung and respiratory disease12%
- Stroke27%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves the San Diego area from its office on Shoreham Place. This provider offers hospice services to families throughout the county. They have been certified by Medicare for over twenty-five years. This long history shows they have deep experience with local medical needs. The team works to support patients who have life-limiting illnesses. They focus on comfort for the person and their family. You can reach their office directly at (858) 565-2499 to learn about their specific programs. They are a freestanding hospice provider. This means they focus only on hospice care. They do not manage other hospital services. That is a clear difference. Many families find this focus helpful when they need specialized end of life care for a loved one.
About GENTIVA
GENTIVA operates as a for-profit hospice provider. They earned their Medicare certification on April 24, 1998. This marks a long period of service in the San Diego region. Being Medicare certified means they follow federal rules for quality and safety. You can expect them to meet strict standards set by the government. The agency employs a total of 61 staff members. This group includes 24 registered nurses and 8 licensed practical nurses. They also work with 30 volunteers who provide extra support to patients. These volunteers often help with errands or simply sit with a patient. It is helpful to know who is on the care team. Having many nurses on staff allows for frequent check-ins. You should ask how often these nurses visit your home. Clear communication keeps everyone on the same page during care.
High Quality Standards
What Is Hospice Care Like in SAN DIEGO?
Hospice care in San Diego provides comfort for patients in their own homes or care facilities. The goal is to manage pain and symptoms while keeping the patient at peace. You will work with a team that includes doctors, nurses, and social workers. GENTIVA has a staff of 24 registered nurses and 8 licensed practical nurses. This large team helps ensure that someone is always ready to answer your questions. They also have 30 volunteers who offer support beyond medical needs. Some patients receive care in their own bedrooms. Others might stay in a residential facility. The team visits on a regular schedule to check on progress. They also adjust the care plan if the needs of the patient change over time. It is a team effort. You are a key part of that team every single day.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a big decision for any family. You need to gather facts before you sign any paperwork. Start by asking how quickly a nurse can arrive if you have an emergency at night. Learn how they handle pain medication and if they work with your current doctor. Ask how the team will support you during the final days. It is also good to ask about the role of the volunteers in your daily routine. Do not feel rushed to pick a provider. Take your time to get clear answers. A good provider will want you to feel confident in their care. They should be open about their services and their limits. You deserve to know exactly how they will help your family during this time.
Preserve Family Stories
Your family history is a treasure. We provide a simple way to record memories and preserve your stories for future generations.
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