FIVE STAR HOME HOSPICE
Provider Information
- Address
- 1028 N LAKE AVE, SUITE 106
PASADENA, CA 91104 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 9, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 1 |
| Volunteers | 1 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FIVE STAR HOME HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FIVE STAR HOME HOSPICE compares to hospices nationwide.
21.7 minutes
of nurse care per routine home care day, on average
That is the 97th percentile among hospices nationally. The national median is about 12 minutes.
36
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day21.7 min
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.6%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits15.6%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,064 · 61st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 9.8% of patients or more. Most hospices score above 90 percent.
- Pain screening98.7%
- Pain assessment84.1%
- Breathing difficulty screening99.3%
- Breathing difficulty treatment94.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids51.5%
- Visits in the last days of life9.8%
- All care steps completed81.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia15%
- Heart and circulatory disease8%
- Stroke17%
- Other conditions27%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Five Star Home Hospice
Five Star Home Hospice serves families in Pasadena, California. They offer end of life support as a freestanding hospice provider. The team is fully accredited by the Joint Commission. This means they meet high standards for safety and patient care. They have provided these services to the community since early 2012. You can find their office on North Lake Avenue. Choosing a hospice provider is a major decision for any family. Having a local team that meets strict quality standards can provide peace of mind. They work to keep patients comfortable during their final months. That is their primary goal. Families in Los Angeles County have access to these services when they need them most. Their long history of certification shows a commitment to these standards over many years. It is helpful to know who is nearby.
Understanding This Provider
This is a for-profit hospice agency. They operate as a freestanding organization within the Pasadena area. The Joint Commission accreditation is a big deal for quality. This group checks hospice agencies to ensure they follow national safety rules. They look at everything from pain management to how the staff communicates with families. Being accredited means an outside group verified their high performance. Most families look for this mark of quality. The agency maintains a team of 11 employees to help those in their care. This team includes one doctor, three registered nurses, and three licensed practical nurses. They also have one volunteer on staff. Having this mix of professionals allows them to handle different medical needs. You should know that they have held Medicare certification for over a decade. This shows they are a stable part of the local healthcare system. It is a solid foundation for care.
Quality of Care
What Is Hospice Care Like in PASADENA?
Hospice care in Pasadena focuses on comfort and dignity. The goal is to manage pain and symptoms rather than to cure an illness. You will find that care teams often visit the patient at home. This allows them to stay in their own surroundings with family members. The team includes doctors, nurses, and volunteers who visit as needed. They coordinate to make sure the patient stays comfortable. In this area, teams are often small and focused on personal attention. The staff composition here includes registered nurses and a physician to oversee medical plans. This ensures that expert help is always available to manage complex symptoms. Volunteers may also provide companionship or short breaks for tired family caregivers. It is a team effort designed to support the whole household. Care plans are flexible and change based on what the patient needs at that moment. This is how they maintain high quality.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before making a choice. Start by asking how quickly a nurse can get to your home in an emergency. This is important for your peace of mind. Ask who will be your main contact person during the day and at night. It is helpful to know who to call. You should also ask how they manage pain and other difficult symptoms. Every patient has different needs. Ask how they support family members with grief or stress. This is a common part of their job. Finally, ask if they have staff available on weekends and holidays. You want to know that help is there when you need it. Do not be afraid to ask for clarity. A good provider will be happy to explain their process to you. They want you to feel comfortable with the plan.
Keep Your Family Stories Alive
Preserving the memories and life lessons of your loved ones is a gift for future generations. Start capturing those important stories today.
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