LIGHTHOUSE HOSPICE & PALLIATIVE CARE SERVICES
Provider Information
- Address
- 640 SOUTH SUNSET AVE, SUITE 202
WEST COVINA, CA 91790 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 29, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 2 |
| Volunteers | 10 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LIGHTHOUSE HOSPICE & PALLIATIVE CARE SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LIGHTHOUSE HOSPICE & PALLIATIVE CARE SERVICES compares to hospices nationwide.
10.6 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
4
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.6 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.7%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life81.8%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits81%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months62.5%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,009 · 45th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in West Covina
Lighthouse Hospice & Palliative Care Services provides comfort and support to families throughout West Covina, California. Located on South Sunset Avenue, this team focuses on improving quality of life for patients facing a serious illness. They offer medical care, emotional support, and spiritual guidance right where the patient lives. The goal is always to keep loved ones comfortable and surrounded by family. Choosing hospice is a big step for any family, but it is one that brings peace during a difficult time. This provider has served the Los Angeles area since 2019. Their team is ready to help you manage pain and find comfort. You deserve to focus on what matters most while experts handle the medical details. It is about making every day count.
About LIGHTHOUSE HOSPICE & PALLIATIVE CARE SERVICES
Lighthouse Hospice & Palliative Care Services operates as a for-profit hospice provider. They earned their Medicare certification on October 29, 2019. This means they meet the strict federal rules required to care for Medicare patients. Being certified is a baseline for quality, but it is also a sign that they follow national safety standards. When you look for care, you want a team that works well with your doctor. That is exactly what this group aims to do. They coordinate with your personal physician to ensure your care plan matches your needs. You should feel free to ask them about their experience with your specific diagnosis. They are there to support you through the paperwork and the care process. The thing is, you do not have to walk this path alone. They have the tools to help.
High Quality Ratings
Understanding Hospice Care in West Covina
Finding the right hospice in Los Angeles County can feel like a heavy task. But you have options. Many families wait too long to call for help, yet hospice is designed to provide support for months, not just days. It is not about giving up. It is about choosing a different kind of care that focuses on comfort instead of a cure. In West Covina, you have access to teams who understand the local community and its needs. These professionals visit your home to provide nursing care and social work services. They also bring equipment like hospital beds or oxygen if you need them. The best part is that Medicare covers these services for most people. So, you can focus on being a family member rather than a caregiver. That is a huge weight off your shoulders.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions when interviewing a hospice team. Start by asking how quickly they can respond to an emergency call at night. You need to know that help is available 24/7. Second, ask how they help with pain and other hard symptoms. A good provider will have a clear plan for your comfort. Third, ask how they support the family emotionally. Do they offer grief counseling or volunteer visits? Finally, ask if they have experience with your specific illness. Every person is different, and you want a team that understands your unique situation. Don't be afraid to ask for clarity. These professionals expect these questions. They should answer them with kindness and honesty. Getting the right answers will help you feel more at ease with your choice.
Preserving Your Family's History
Every life is a book filled with stories, lessons, and memories. Now is a meaningful time to capture those precious moments for your future generations to cherish.
Start Preserving StoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
How to Choose a Hospice Provider: A Family’s Complete Guide
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A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.