HospiceScout

GOLDEN ANGEL HOSPICE INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
280 N BENSON AVENUE SUITE 11
UPLAND, CA 91786
Ownership Type
For-Profit
Medicare Certified Since
January 25, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GOLDEN ANGEL HOSPICE INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GOLDEN ANGEL HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GOLDEN ANGEL HOSPICE INC compares to hospices nationwide.

9 minutes

of nurse care per routine home care day, on average

That is the 16th percentile among hospices nationally. The national median is about 12 minutes.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9 min

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends16.5%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life61.1%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits66.7%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months70%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$26,130 · 85th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 95% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment95%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed95.2%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Upland

GOLDEN ANGEL HOSPICE INC provides end-of-life care services to residents in Upland, California. The team helps patients and their families manage comfort and quality of life during a difficult time. They offer professional support focused on the physical, emotional, and spiritual needs of those they serve. Families in the San Bernardino area can count on them for dedicated care. This provider works to ensure that every patient feels safe and respected. Their staff is trained to handle the complex needs of hospice care with kindness. Choosing a local team means your loved one gets care from people who know the community well. They are committed to helping families navigate this transition with dignity and peace of mind.

About GOLDEN ANGEL HOSPICE INC

GOLDEN ANGEL HOSPICE INC operates as a for-profit hospice provider. They have held Medicare certification since January 25, 2016. This long history shows their commitment to meeting federal safety and care standards. When you choose a Medicare-certified provider, you know they follow strict rules for patient care. Families should feel confident asking about their specific care plans and staff availability. Being a for-profit organization means they follow specific regulations for accountability and reporting. You can review their official records to learn more about how they serve the community. It is important to meet with their team to see if their approach matches your family's personal values and needs. They are ready to answer your questions about their services and daily operations in the Upland area.

Quality Rating Note

GOLDEN ANGEL HOSPICE INC currently holds a 4 out of 5 star rating from Medicare. This score reflects their quality of care based on the Hospice Care Index. A 4-star rating shows they perform well in meeting the needs of their patients and families.

Understanding Hospice Care in Upland

Hospice care is a special way to support people with a serious illness. It focuses on comfort rather than a cure. In Upland, many families choose hospice to help their loved ones stay at home as long as possible. The care team usually includes nurses, doctors, aides, and social workers. They visit the patient to manage pain and other symptoms. Hospice also offers emotional support for the whole family during this journey. You do not need to wait until the very end to ask for help. Many families find that starting care sooner leads to better support and more peaceful days. Local providers in San Bernardino County work to ensure that patients get the right care at the right time. Your family deserves a team that listens and responds to your unique situation.

What to Ask When Choosing a Hospice Provider

Finding the right hospice team is a very important step for your family. You should feel comfortable asking many questions before you sign any paperwork. Here are some key things to ask every provider you consider:

  • How quickly can a nurse or doctor get to our home in an emergency?
  • What specific services do you provide to help with pain and physical comfort?
  • How does your team support the emotional and spiritual needs of our family?
  • What is the process if we decide we need to change our care plan later?

Take your time to listen to their answers. You want a team that makes you feel heard and supported. Do not be afraid to ask for details about their staff training or their experience with your specific needs. The right provider will be happy to explain everything clearly to you.

Preserve Your Family Stories

Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture these memories for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.