HospiceScout

APF HOSPICE, INC.

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
818 N. MOUNTAIN AVENUE
UPLAND, CA 91786
Ownership Type
For-Profit
Medicare Certified Since
June 9, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for APF HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)3
Physicians1
Volunteers0

20

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what APF HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how APF HOSPICE, INC. compares to hospices nationwide.

10.7 minutes

of nurse care per routine home care day, on average

That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.

21

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.7 min

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.5%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.5%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits74.6%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months5.3%

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care42.1%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice10.5%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,026 · 61st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 7.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life7.4%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia16%
  • Heart and circulatory disease35%
  • Lung and respiratory disease20%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Upland

APF HOSPICE, INC. serves patients and their families in Upland, California. They provide essential hospice care to those with serious illnesses. Their team focuses on comfort and dignity for every person they serve. Being located in San Bernardino County allows them to reach many neighbors in need. Choosing the right hospice is a very important decision for your loved ones. This provider aims to offer support during a difficult time. They focus on managing symptoms and improving the quality of life for their patients. The staff works hard to ensure that comfort remains the top priority. Families in the Upland area can rely on their local expertise and dedication to care. APF HOSPICE, INC. is committed to serving the community with kindness and professional support every single day.

About APF HOSPICE, INC.

APF HOSPICE, INC. is a for-profit provider based in Upland. They have been certified by Medicare since June 9, 2022. This certification shows they meet federal standards for hospice care. For-profit status means the organization is managed as a business entity while following strict health regulations. Families should know that Medicare certification is a standard for quality and safety. It ensures that the provider follows specific rules for patient care and staff training. You can feel confident knowing they are monitored for compliance. This organization has established its place in the San Bernardino area over the last few years. They are focused on providing care that aligns with government quality benchmarks. When you choose a certified provider, you know they follow a set path for health delivery. Understanding these details can help your family make a choice that fits your needs.

Quality of Care Rating

APF HOSPICE, INC. holds a 4 out of 5-star overall rating from CMS. Their quality of care score is also 4 out of 5 stars. These scores reflect their commitment to meeting high standards for patient comfort and safety.

Understanding Hospice Care in Upland

Hospice care in Upland is designed to bring comfort to your home. It is not just about medical needs. It is about emotional and spiritual support for the whole family. Many people think hospice is only for the last few days of life. This is not true. Hospice can help for months. It focuses on pain control and helping patients stay at home. You have many choices in San Bernardino County. Each provider is unique in how they offer their services. Some may focus on specific types of care or family support groups. Others might offer different ways to manage daily tasks. It is helpful to talk to your doctor about what your family needs most. Having this support nearby makes a big difference during a hard time. You are not alone in this journey. Local providers are here to help you navigate these complex feelings and decisions.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big step for your family. You should feel comfortable asking questions to find the right fit. Here are a few things to consider asking during your first meeting:

  • How quickly can a nurse get to my home in an emergency?
  • What specific services do you offer for family members who are grieving?
  • How does your team handle pain management and comfort care?
  • Can you explain how you work with my current primary care doctor?

Asking these questions helps you understand how the agency operates. It is important to know if their style matches your family's values. Do not be afraid to ask for clarity on any part of the care plan. You deserve to feel confident in the team you choose. Take your time to talk with the staff. Their answers will give you a better view of how they will support your loved one.

Preserve Your Family Stories

During this time, your family history is more important than ever. Find a simple way to keep your memories and stories safe for the future.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.