HospiceScout

NEW VISION HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
12145 MORA DR UNIT 11
SANTA FE SPRINGS, CA 90670
Ownership Type
For-Profit
Medicare Certified Since
June 29, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for NEW VISION HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what NEW VISION HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how NEW VISION HOSPICE compares to hospices nationwide.

15.6 minutes

of nurse care per routine home care day, on average

That is the 80th percentile among hospices nationally. The national median is about 12 minutes.

17

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.6 min

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.1%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life74.4%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits42.7%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.7%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months62.9%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care17.1%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,303 · 76th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 75% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed75%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia39%
  • Heart and circulatory disease33%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care for You in Santa Fe Springs

New Vision Hospice provides end-of-life support to families in Santa Fe Springs, California. They focus on comfort, dignity, and managing pain for those facing a life-limiting illness. The team offers medical care and emotional support right at home. This helps loved ones spend their time together in a familiar space. Finding the right partner for this journey matters a lot. That is where New Vision Hospice steps in to help. They serve the Los Angeles County area with a clear goal of patient comfort. The thing is, choosing a provider is a deeply personal decision. You need a team that listens well and acts fast. Their office is located on Mora Drive, which makes them a local choice for many families in the 90670 area. It is all about making sure your loved one feels safe and heard every single day.

About New Vision Hospice

New Vision Hospice is a for-profit provider that started its Medicare journey on June 29, 2020. They have been serving the community for several years now. Being Medicare-certified means they meet strict federal standards for safety and care quality. Most families look for this certification because it ensures a high level of oversight. They operate out of their office at 12145 Mora Dr Unit 11 in Santa Fe Springs. What most people do not realize is that for-profit status does not change the core mission of care. Every hospice provider must follow the same rules to keep their license. It is good to know that they have established a track record over these past few years. You can reach their team directly at (562) 999-1977 to ask about their specific programs. They are ready to answer your questions about how they support families during hard times.

Understanding Hospice Care in Santa Fe Springs

Living in Los Angeles County gives you access to many hospice options. But not every agency offers the same experience. Hospice is not just about medicine. It is about a team approach that includes nurses, social workers, and volunteers. They work together to treat the whole person, not just the illness. Most people think hospice is only for the very last days of life. That is actually a big myth. Many families find that starting hospice sooner leads to better pain control and more meaningful time together. So, do not wait until a crisis happens to start the conversation. You deserve to know your options well before you need them. Local providers like New Vision Hospice know the area well. They can often get to your home quickly when you need help the most. That kind of speed is a huge benefit for local families.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel like a heavy task. But you have the power to ask the right questions. Start by checking their availability. Ask, "How quickly can a nurse get to my home if an emergency happens at night?" That is a vital question for your peace of mind. You should also ask about their team structure. "Who will be my main contact person?" It helps to have one person you know well. Also, ask how they handle pain management and comfort needs. You want to know they have a plan for tough days. Finally, ask about the support they offer to family members. It is not just about the patient, after all. The family needs support, too. Taking the time to ask these simple questions will help you feel much more confident in your final choice. Trust your gut feelings during these talks.

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.