HospiceScout

OPTIMA CARE HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
12631 IMPERIAL HWY SUITE D-126
SANTA FE SPRINGS, CA 90670
Ownership Type
For-Profit
Medicare Certified Since
August 5, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for OPTIMA CARE HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what OPTIMA CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how OPTIMA CARE HOSPICE compares to hospices nationwide.

7

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia62%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Optima Care Hospice

Optima Care Hospice serves families throughout Santa Fe Springs, California. This provider offers end-of-life care focused on comfort and symptom management. They have been certified by Medicare since August 2021. The agency holds accreditation from CHAP, which shows they meet high standards for quality and safety. Choosing the right hospice is a major decision for your loved one. This provider operates as a for-profit agency within Los Angeles County. They maintain a clear focus on the health needs of their local community. You can reach their office at 12631 Imperial Hwy Suite D-126 to ask questions about their specific services. It is helpful to know they are CHAP accredited, as this means an outside group checked their work. They work to provide steady support during a very difficult time. Understanding these basic facts helps you start your search for care with confidence.

About Optima Care Hospice

Optima Care Hospice is a for-profit provider based in Santa Fe Springs. They have been Medicare certified since August 2021. This agency uses CHAP accreditation to guide their internal operations. CHAP stands for the Community Health Accreditation Partner. They are an independent group that reviews hospice agencies to ensure they follow federal rules. Being accredited is a sign that a provider wants to be held to high standards. It is not required by law, but many agencies seek it out to show their commitment to good care. The team includes one registered nurse, one licensed practical nurse, one physician, and one volunteer. This total staff of seven works together to manage patient needs. Families should look at these numbers to understand the size of the team. A smaller team can sometimes offer more personal attention to each patient. Ask them how they coordinate their care plans between these different roles.

Quality Ratings Note

CMS quality ratings are not yet available for this provider. However, the agency maintains CHAP accreditation, which indicates they have undergone an independent review of their clinical and operational standards.

What Is Hospice Care Like in SANTA FE SPRINGS?

Hospice care in Santa Fe Springs provides medical and emotional support for people with life-limiting illnesses. The goal is to keep patients comfortable at home or in a facility. This care team typically includes nurses, doctors, and volunteers who visit to provide aid. At Optima Care Hospice, the staff includes one physician and two nurses. They also have a volunteer to help with non-medical needs. This team structure allows for a close connection between the staff and the patients they serve. The physician oversees the medical plan while the nurses handle daily symptom checks. Volunteers provide extra companionship, which is often a great source of comfort. This local setup ensures that help is nearby when you need it most. Many families find that having a dedicated team makes the process much smoother. You should ask how often these staff members plan to visit your loved one each week.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you feel better about your choice. Start by asking how the team handles pain management after hours. You need to know who will answer the phone at night or on weekends. Ask how many patients each nurse usually sees in a single day. This helps you understand if they have enough time for your loved one. Ask about their experience with specific illnesses or health conditions. It is also good to ask how they involve family members in the care plan. You should feel comfortable with the answers they provide during your first meeting. Ask what happens if your loved one needs to move to a different level of care. A good provider will explain their processes clearly and without jargon. Take your time to get the answers that matter most to your family. You deserve to feel supported and informed throughout this entire process.

Preserve Your Family Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.