COMPASSIONATE CARE HOSPICE
Provider Information
- Address
- 2821 CROW CANYON ROAD
SAN RAMON, CA 94583 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 5, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSIONATE CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSIONATE CARE HOSPICE compares to hospices nationwide.
13.9 minutes
of nurse care per routine home care day, on average
That is the 67th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.9 min
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits31.3%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,201 · 85th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 28.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life28.1%
- All care steps completed97%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia19%
- Heart and circulatory disease21%
- Stroke34%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care Hospice
Compassionate Care Hospice serves families in San Ramon, California from their location on Crow Canyon Road. This freestanding hospice provider offers care to those with life-limiting illnesses. They hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for safety and quality. Families in Contra Costa County can rely on this team for support during a difficult time. The agency has been certified by Medicare since August of 2021. They work to provide care that meets official federal guidelines. Their team includes three registered nurses who help manage patient comfort and needs. Hospice care focuses on comfort rather than a cure. It keeps people at home whenever possible. This provider is a for-profit organization dedicated to serving the local community. Choosing the right partner for care makes a real difference for everyone involved in the process.
About Compassionate Care Hospice
Compassionate Care Hospice operates as a for-profit agency. They have held Medicare certification for several years. Accreditation from the Accreditation Commission for Health Care acts as a mark of quality. This group checks hospice providers to ensure they follow strict rules for patient care. They look at how a provider manages medications and how they support families. When a hospice earns this label, it shows they want to go above the basic state requirements. The team consists of seven total employees. This small size allows them to keep a close eye on the people they serve. Families should look for providers who show openness about their staff and their training. It is helpful to know who will visit your home. You should feel comfortable asking about their experience and their approach to daily care. This information helps you make a choice that fits your family and your specific needs.
Quality Performance
What Is Hospice Care Like in San Ramon?
Hospice care in San Ramon focuses on keeping patients comfortable in their own homes. The goal is to manage pain and symptoms so patients can spend time with their loved ones. A team approach is standard practice in California. For this provider, the staff includes three registered nurses. These nurses visit patients to check on their health and update care plans. They work with a small team of seven employees to coordinate everything. You can expect regular check-ins to monitor how things are going. The team also helps families understand what to expect as the illness progresses. They provide education and emotional support for the whole family. Having a local team means they can reach homes in the area quickly when needs change. Care plans are flexible. They adapt as the patient's condition changes over the days or weeks they receive support from the hospice team.
What to Ask When Choosing a Hospice Provider
It is normal to have many questions when you start this search. You need to find a partner that matches your family's values. Start by asking how the team manages pain and other symptoms at night or on weekends. You need to know that someone is available if an emergency happens. Ask how they communicate with your primary doctor. Good coordination keeps everyone on the same page. You should also ask about the role of the nurse in your home. Find out how often they visit. Ask them how they support family caregivers who are doing the daily work. It is okay to ask about their accreditation and how they ensure quality care. These answers will help you feel more confident in your choice. Take your time to think about the answers before you make a final decision for your loved one.
Preserve Family Stories
Your family history is a gift. Find simple ways to record memories and preserve your stories during this time.
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