COMPASSIONATE CARE HOSPICE
Provider Information
- Address
- 2821 CROW CANYON ROAD
SAN RAMON, CA 94583 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 5, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSIONATE CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSIONATE CARE HOSPICE compares to hospices nationwide.
13.9 minutes
of nurse care per routine home care day, on average
That is the 67th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.9 min
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits31.3%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,201 · 85th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 28.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment91.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment98%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life28.1%
- All care steps completed90.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia19%
- Heart and circulatory disease21%
- Stroke34%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Compassionate Care Hospice
Compassionate Care Hospice serves families in San Ramon, California from their office on Crow Canyon Road. This freestanding provider offers specialized end of life care to those in Contra Costa County. They have been certified by Medicare since August 2021. Their team holds accreditation from the Accreditation Commission for Health Care. This group reviews hospice agencies to ensure they meet high national standards for patient safety and care quality. It provides an extra layer of confidence for families during a difficult time. The organization operates as a for-profit entity. They focus on delivering consistent support for patients who need comfort at home. Choosing a provider that meets these formal benchmarks helps you understand the level of service you can expect for your loved one.
Understanding Quality Care
Families often look for signs that a hospice agency performs well. Compassionate Care Hospice currently holds strong marks in the Medicare Hospice Care Index. They also maintain high overall ratings based on federal quality measures. These scores reflect how well an agency manages pain and addresses patient needs. The Accreditation Commission for Health Care audits the agency to verify they follow strict rules. This process looks at how the team handles medications and communication with families. A high score suggests the provider follows best practices for comfort and medical support. That is a measurable standard. You can see how they stack up against other local providers on the official Medicare website. These ratings help you compare options based on real performance data rather than just marketing promises. High quality marks indicate a team that takes their clinical duties very seriously.
What Is Hospice Care Like in SAN RAMON?
Hospice care in San Ramon focuses on comfort and relief from symptoms for patients with a terminal illness. Most care happens where the patient lives. This could be a private home or a care facility. The team at Compassionate Care Hospice includes seven total employees. This staff count features three registered nurses who manage medical needs and pain control. Nurses play a lead role in checking on patients and adjusting care plans as conditions change. Other team members often include aides, social workers, and chaplains. They work together to support the physical and emotional health of the patient. The agency coordinates all medical supplies and equipment needed for care at home. This setup keeps the family from having to manage complex logistics during a sad time. Small, local teams often provide a more personal touch for the people they serve in the community.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before picking a hospice agency. Start by asking how the team handles pain medication changes at night or on weekends. It is important to know who to call when an emergency happens at home. Ask how often a nurse will visit the patient in person each week. You should also ask how the agency supports family members with grief and emotional care. Ask if they have experience with the specific illness your loved one faces. Good providers will answer these questions clearly and with patience. They should provide a written plan that describes their services in detail. Do not feel rushed to make a choice. A clear conversation now helps you feel more prepared for the weeks ahead. These answers provide the clarity you need to move forward with peace of mind.
Other Hospice Providers Nearby
BAY HOSPICE CARE, INC
GRACE HOSPICE AND PALLIATIVE CARE, INC
PROVIDENCE AT HOME WITH COMPASSUS HOSPICE CARE, SONOMA COUNTY
GENTIVA
HEARTLAND HOSPICE (SANTA CLARA)
KAISER FOUNDATION HOSPITAL HOSPICE - VALLEJO
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